What are the responsibilities and job description for the Lube Technician Team Lead position at Penske Automotive Group?
Atlanta Toyota, a Penske Automotive Group dealership, is looking for an experienced Lead Lube Technician to join our team and deliver extraordinary customer experiences.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Lube Technician Team leader is responsible for the daily supervision and coaching of the Lube Technicians. The Lube Technician Lead is also responsible for diagnosing and performing quality light mechanical services on customer and inventory vehicles with efficiency and accuracy, in accordance with dealership and manufacturer/factory standards.
WHAT WE HAVE TO OFFER
- Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
- Proudly named to Glassdoor's Best Places to Work
- Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
- Values-driven culture built on integrity, professionalism, excellence, and teamwork.
- State-of-the-art facilities and excellent working conditions.
WHAT WE ARE LOOKING FOR
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- Strong work ethic with the ability to work in a fast-paced, results-driven environment.
- Safe working knowledge of shop tools and equipment, and dealership experience. Brand knowledge is preferred, but not required.
WHAT YOU CAN BRING TO THE TABLE
- Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle maintenance and repairs.
- Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
- Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
- Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
- Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.
- Leadership: Ensure the team is motivated and trained, set goals based on individual skill levels, and maintain a positive environment to promote employee morale.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Qualifications:
Competencies
- Ability to train, supervise and motivate a team
- Able to make recommendations on hiring, disciplinary actions, and termination
- Exceptional customer service skills
- Excellent communication skills including the ability to listen to customers and determine how to assist them
- Ability to work well in a team environment
- Knowledge of automotive systems, tools, and repair processes for light mechanical services
- Outstanding attention to detail with a commitment to quality
- Ability to use technical reference materials and technical manuals in written and online formats
- Ability to communicate technical terms to non-technical audience
- Ability to follow processes to ensure quality and safety
- Effective time management skills and ability to prioritize
Supervisory Responsibility
Yes
Work Environment/ Physical Demands
Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis
Medium/Heavy Work-Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time.
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
This position involves repetitive motion.
This position requires the ability to talk and hear.
Position Type/Expected Hours of Work
Works evening, weekend, and holiday work hours as required.
Required Education and Experience
High school diploma or the equivalent and one year related experience or equivalent combination of education and experience.
Preferred Education and Experience
Associate's degree (A. A.) or equivalent from two-year College or technical school; and two year related experience and/or training; or equivalent combination of education and experience.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
ASE Certification is preferred