Clinical Support Assistant II

Looking to take your clinical skills beyond the traditional exam room? PCHC’s Community Care & Geriatrics team is searching for a compassionate, experienced Medical Assistant or CNA ready to make a meaningful impact in a unique setting. As a Clinical Support Assistant II, you won’t just be helping patients—you’ll be meeting them where they are: in skilled nursing facilities, long-term care, assisted living, and even in their homes. If you have at least two years of healthcare experience and a heart for working with older adults, this is your chance to break out of the clinic and into the community. Sound like the fresh start you’ve been looking for? Apply today—CNAs welcome!

What’s it like to work at PCHC? Find out: https://www.youtube.com/watch?v=GyC3DFYq0zg

Schedule: Full-Time | Monday, Tuesday, Wednesday, and Friday| 10-hr shifts | Schedule TBD

(NOTE: This position requires travel within the Greater Bangor area and occassionally up to 60 minutes from Bangor. Mileage is reimbursed per PCHC’s Business Travel and Expense Reimbursement Policy)

All externally hired medical assistants will receive a $3500 sign on/retention bonus!

This position works in a Designated Healthcare Facility which is subject to the State of Maine’s immunization requirements for healthcare workers. If hired, you will be required to show a Certificate of Immunization, or Proof of Immunity, against: 1.) Rubeola (measles); Mumps; Rubella (German measles); Varicella; Hepatitis B; and Influenza.

Highlights of the position:

Demonstrates compassion, collaboration, communication, and appropriate clinical judgement in patient care. Provides direct support to providers in delivering stellar patient care.

Engages in pre-visit planning activities, preparing visits for the providers using medical records, Health Info Net, and other resources.

Assists with billing duties, including delivering patient notes to the office, scanning, and following up with providers as appropriate. Ensures the information is accurate and complete.

May perform a variety of clinical functions within scope under the direction of the provider, including but not limited to:

• Blood draws
• Administering vaccines
• Processing of labs
• Therapeutic injections
• Inhalation medications via nebulizer
• Proactively manages provider schedules while balancing schedule templates and patient preferences
• Strategizes within care team to effectively manage patient’s care. Collaborates to improve the patient experience and clinic processes.
  
  

Join PCHC's nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits
• PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more!
  
  

Education and Experience Requirements:

• High school diploma or equivalent required.
• At least 2 years of clinical experience in a healthcare, nursing home, assisted living or similar setting required.
• Evidence of Medical Assistant training including all the essential job functions, knowledge, skills, and abilities listed here in this job description. Graduate of an accredited program for Medical Assistants, or CMA- Certification by the AAMA, or RMA- Certification by the AMT, or CCMA- Certification by the NHA or prepared to certify within 60 days of hire preferred.
• Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.
• Valid driver’s license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is required. Any concerns raised by the results of a driving record check will be subject to an individualized review to determine whether the infraction is relevant to the individual’s ability to perform the responsibilities of the position in accordance with PCHC’s Automobile Safety and Background Check Policy.
  
  

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.