What are the responsibilities and job description for the Clinical Operations Supervisor (Medical Assistant) - Brewer Medical Center position at Penobscot Community Health Care?
Take your clinical career to the next level with PCHC! We’re looking for a certified Medical Assistant to serve as Clinical Operations Supervisor (COS) at Brewer Medical Center. In this leadership role, you’ll mentor and inspire our clinical team, support patient-centered care, and help shape workflows that improve the patient experience. If you’re a strong communicator, problem-solver, and leader who thrives in a fast-paced, collaborative environment — we’d love to meet you!
Externally-hired candidates receive a $4500 sign-on/retention bonus!
Collaborative culture, career growth opportunities, and much more! Find out more from our current PCHC MAs and Clinical Supervisors: https://www.youtube.com/watch?v=3odqQB-Ykf8
Schedule: Full-time, Salaried, Monday-Friday, Schedule TBD
Highlights of the Position:
- Ensures clinical operations are patient-centered and mission-focused. Continuously looks to seek improvement and implement best practices.
- Leads the Medical Assistant (MA) team daily, providing a model of positive, compassionate, care for our patients and service for our providers.
- Develops/Mentors/Trains the MA team to continually improve performance and clinical competencies. Engages in ongoing conversation for quality monitoring and development.
- Collaborates with practice leadership team on workflow changes, process improvement, and in delivery of supreme patient care.
- Participate in meetings and as a member of committees to help develop relationships with other clinics and represent their own clinic in a positive, professional and collaborative manner.
- Demonstrates excellent customer service skills.
- Empowers all levels of staff to achieve excellences and promotes a positive work environment.
- Performs all functions of Medical Assistant role as outlined in PCHC’s Medical Assistant Job Description and Clinical Competency Checklist. Assists with covering the clinical needs of the clinic by providing direct support to the providers in the instances of staff call outs.
Requirements:
- Is a competent Medical Assistant and demonstrates skills and knowledge as set forth on the Clinical Operations Supervisor Competency Checklist.
- A college degree is preferred. High school diploma required.
- Minimum of three years' experience in a primary healthcare or related professional setting as a Medical Assistant required.
- Previous supervisor or leadership experience preferred. Relevant experience in a position with some leadership responsibility at PCHC may be substituted for previous supervisory experience.
- Certified Medical Assistant through the AAMA preferred.
- Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.
Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
