What are the responsibilities and job description for the Mortgage Fulfillment Recruiting and Training Operations Manager position at Pennymac?
PENNYMAC:
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day:
Key Responsibilities
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
To learn more about our benefits visit: https://pennymacnews.page.link/benefits
For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information
Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary: $65,000 - $100,000 Work Model: OFFICE
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
The MFD Recruiting and Training Manager will lead the full-cycle talent strategy for the St. Louis site. You will be responsible for sourcing, hiring, and developing associates annually with a heavy emphasis on localized retention and long-term career conversion.
Key Responsibilities
Stakeholder Liaison & SLA Management: Serve as the strategic bridge between St. Louis Hiring Managers and the Central Talent Acquisition team. You will ensure seamless communication, timely candidate dispositioning, and strict adherence to established Service Level Agreements (SLAs).- Recruitment Optimization: Drive the "Candidate Journey" by managing the process from initial assessment reviews through interview scheduling. Your focus on process optimization will directly improve the site's Time-to-Hire metrics and candidate experience.
- Onboarding & Logistics: Ensure a "Day One Ready" experience by managing the end-to-end onboarding workflow. This includes the prompt issuance of offer letters and the coordination of all logistical needs, such as equipment procurement and network access setup.
- Training Alignment: Partner closely with the Global L&D team to customize and deliver new hire training. You will ensure that the curriculum remains agile and aligns with the evolving technical needs of both the candidates and the hiring managers.
- Process Standardization: Maintain and evolve the Hiring Manager’s Toolkit to ensure a consistent, high-standard application of our hiring process across all St. Louis departments.
- Operational Support: Act as the primary administrative and strategic lead for the hiring process to alleviate the daily recruitment burden on operations and hiring managers, allowing them to remain focused on core business functions.
- Bachelor’s degree in Human Resources, Business, or a related field.
- 3–5 years in campus recruiting, talent development, or managing rotational programs.
- Strong interpersonal and relationship-building skills to engage Gen Z talent.
- Proficiency with Applicant Tracking Systems (ATS) and data analytics tools.
- Proven ability to design and facilitate engaging workshops or training sessions.
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
- Comprehensive Medical, Dental, and Vision
- Paid Time Off Programs including vacation, holidays, illness, and parental leave
- Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
- Retirement benefits, life insurance, 401k match, and tuition reimbursement
- Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
To learn more about our benefits visit: https://pennymacnews.page.link/benefits
For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information
Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
- Lower in range - Building skills and experience in the role
- Mid-range - Experience and skills align with proficiency in the role
- Higher in range - Experience and skills add value above typical requirements of the role
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary: $65,000 - $100,000 Work Model: OFFICE
Salary : $65,000 - $100,000