What are the responsibilities and job description for the Closer II, Mortgage position at PennyMac Financial Services?
Closer II, Mortgage
36753
Carrollton, Texas
Mortgage Operations
$50,000 - $75,000
OFFICE
or
Job Description
PENNYMAC
Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day
The Mortgage Closer II will be responsible for supporting the Closing function within multiple Channels. As the Mortgage Closer II, you will act as a key contributor to ensure timely closings of mortgage loans while ensuring efficient and effective processes are followed while meeting customer service objectives.
The Mortgage Closer II will:
Prepare Closing Documents, including the balancing of the Initial and Final Closing Disclosure
Provide assistance in escalated scenarios and mentorship of fellow team members
Be detail oriented while delivering exceptional customer service
Actively engage with various parties to the transaction, including both internal and external resources
Handle routine calls, emails and/or chat responses
Execute daily work queues and escalate as needed
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values
What You’ll Bring
Associate’s degree or equivalent work experience
Minimum 3 years of Mortgage Closing experience required
Understanding of investor requirements and regulatory standards
A passion for helping customers achieve their financial and homeownership goals
Why You Should Join
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities.
To learn more about our benefits visit:
https://pennymacnews.page.link/benefits
For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information
Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
Lower in range - Building skills and experience in the role
Mid-range - Experience and skills align with proficiency in the role
Higher in range - Experience and skills add value above typical requirements of the role
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary
$50,000 - $75,000
Work Model
OFFICE
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Pennymac is an equal opportunity employer. Pennymac values diversity and is committed to creating an inclusive environment for all employees. Pursuant to Pennymac’s Equal Employment Opportunity (EEO) policy, all qualified applicants will be considered without regard to any protected characteristic under state, federal, or local law, including, but not limited to race, color, creed, religion (including religious dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender (including gender identity and gender expression), national origin (including language use or possession of a driver’s license issued under Vehicle Code § 12801.9), citizenship, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, sexual orientation, status as a victim of domestic violence, assault or stalking, military or veteran status, and/or political affiliation or activity.
We encourage applications from all qualified candidates and will reasonably accommodate applicants’ needs in accordance with applicable law throughout all stages of the recruitment and selection process. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to employeerelations@pennymac.com
In your email please describe specific accommodation you are requesting and the position for which you are applying. Information received relating to accommodation will be addressed confidentially.
Salary : $50,000 - $75,000