PM Ice Cream Shop Manager

Job Summary
Join our vibrant team as a Pm Ice Cream Shop Manager, where you will lead the daily operations of a bustling ice cream shop, ensuring an exceptional customer experience while maintaining high standards of food quality, safety, and cleanliness. This energetic role calls for a dynamic leader who thrives in a fast-paced environment, manages a diverse team, and drives sales through excellent service and operational excellence. You will oversee everything from staff supervision and inventory control to food preparation and cash handling, all while fostering a fun and welcoming atmosphere for both customers and team members.

Responsibilities

• Lead and motivate the team to deliver outstanding customer service in a quick service and fast food restaurant setting.
• Oversee food preparation, ensuring quality standards are consistently met while adhering to food safety regulations.
• Manage daily operations including shift management, staff scheduling, and supervising food production processes.
• Handle POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling.
• Control inventory levels, monitor stock rotation, and place orders to prevent shortages or excess.
• Train new staff on food handling, customer service protocols, kitchen procedures, and safety standards.
• Ensure compliance with health department regulations and maintain cleanliness of the store environment.
• Assist in budgeting, sales analysis, and implementing strategies to increase revenue.
• Conduct staff interviews, performance reviews, and support ongoing training & development initiatives.
• Foster a positive team environment through leadership in hospitality management, supervising experience, and culinary expertise.

Skills

• Extensive experience in food preparation, cooking techniques, and food safety practices.
• Proficiency with POS systems such as Aloha POS and Micros POS for efficient transactions.
• Strong background in managing quick service & fast food restaurant operations with a focus on customer satisfaction.
• Proven ability in inventory control, budgeting, and food management within a hospitality or restaurant setting.
• Excellent leadership skills with experience in supervising teams, training staff, and managing shifts effectively.
• Familiarity with restaurant management software and tools for reporting and operational oversight.
• Exceptional communication skills for interviewing candidates, coaching staff, and engaging with customers.
• Knowledge of kitchen management practices including food production, catering basics, and food handling standards.
• Ability to thrive under pressure in casual dining or banquet environments with hospitality management experience preferred. Embark on this exciting journey where your leadership transforms everyday moments into memorable experiences! We’re looking for passionate individuals ready to bring energy, expertise, and enthusiasm to our ice cream shop team—apply now to be part of something sweet!

Job Type: Full-time

Pay: From $23.22 per hour

Benefits:

• Employee discount

Work Location: In person

Salary : $23