Retail Sales & Design Consultant

The Penny Mustard Advantage

• The Product: Custom built close to home. 86.2% of our furniture is made within 300 miles of our distribution center.
• The Schedule: Balanced 4 day workweek (36 hours | Weekends required).
• Earning Potential: $60,000–$100,000 expected annually (performance-based). Your income is tied directly to your performance, there is no ceiling on what you can earn.
• Our Training Commitment: $20.00 guaranteed hourly pay. We invest in your success with hands-on training. You stay on this stable wage until you feel completely confident and ready to transition.
• Commission Structure: Move permanently to our rewarding, uncapped commission structure when you're ready. Commissions are paid directly on written sales (based on standard showroom deposit/financing terms).
• Continuous Learning: Experience the craft firsthand. Beyond initial onboarding, our teams visit our Marshfield factory to connect directly with our builders and master the story behind every piece.

Benefits & Perks

• Financial: 401(k) retirement plan with company matching.
• Health: Medical & Dental options Health Savings Account (HSA).
• Time Off: Paid training and accrued Paid Time Off (PTO) from day one.
• Perks: Generous employee discount on our heirloom furniture.

What You'll Do

• Consultative Design: Discover guest needs and solve their design challenges by expertly guiding them through custom wood, finish, and upholstery selections.
• Order Integrity: Audit and finalize all custom order specifications. You ensure what the customer dreams of is exactly what gets sent to the manufacturer.
• Pipeline & Follow-Up: Build long-term relationships by proactively managing your leads and keeping clients informed throughout the custom build process.
• Showroom Pride: Maintain elite aesthetic and pricing standards on the showroom floor so it is always client-ready.
• Team Collaboration: Partner closely with your in-store team and the Operations team to ensure a seamless transition from the final sale to home delivery.

What We’re Looking For

• Experience: 2 years in high-end retail, consultative sales, or interior design. (High school diploma or equivalent required).
• Communication: Exceptional verbal and written skills with a focus on "raving fan" service, including the ability to clearly explain complex custom options and lead times.
• Precision & Detail: A proven track record of managing complex tasks with high accuracy, specifically when entering technical codes for materials and finishes.
• System Savvy: Proficient with Google Workspace (Docs, Sheets, Gmail) and able to learn and navigate our in-store POS system to manage client orders.
• Physical Stamina: Ability to actively walk and stand on the furniture showroom floor for extended periods to engage with visiting guests.

A Quick Note: Our business moves fast, so this description doesn't cover everything. Duties may evolve or change over time based on business needs.

Penny Mustard is an Equal Opportunity Employer. If you need a reasonable accommodation at any point during the application or interview process, please let us know we are happy to help.

Pay: $40,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• This role requires working a 4 to 4.5-day workweek that includes every Saturday and every Sunday. Are you fully available to work weekends? (Yes/No)

Experience:

• furniture sales, interior design, or custom order retail: 2 years (Required)
• commisson-based sales: 2 years (Required)

Work Location: In person

Salary : $40,000 - $120,000