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Job Description

The role of Workday HCM (Human Capital Management) Configuration Analyst will support our human resource and payroll operations through configuration management, process optimization, and testing coordination within the Workday HCM platform. This role serves as a bridge between HR/Payroll and IT, ensuring the Workday system is configured effectively to meet business needs, support scalability, and drive operational efficiency.

Key Responsibilities:

• Workday HCM Configuration:
  • Manage and maintain configuration of Workday HCM modules (e.g., Core HCM, Talent, Recruiting & Onboarding, Compensation/Advanced Compensation, Benefits (CCB), Payroll – US, Pennsylvania only, Time Tracking, Absence, and Learning Management/Extended Learning).
  • Support enhancements, business process changes, and new module implementations in collaboration with cross-functional teams.
  • Troubleshoot configuration issues and work with Workday Support or internal teams to resolve them.
• Process Optimization & Continuous Improvement:
  • Analyze current HCM processes and identify opportunities for optimization and automation within Workday.
  • Recommend and implement best practices to enhance efficiency, accuracy, and compliance.
  • Collaborate with stakeholders to re-engineer workflows and streamline HCM operations.
• Testing & Quality Assurance:
  • Coordinate and manage end-to-end testing activities, including test plan creation, user acceptance testing (UAT), regression testing, and issue tracking.
  • Ensure changes and enhancements meet business requirements and maintain data integrity.
  • Work closely with QA, HR, Payroll, and IT to validate new configurations or updates.
• Stakeholder Engagement & Communication:
  • Serve as a liaison between HR/Payroll, IT, and external vendors to ensure alignment and transparency.
  • Document requirements, changes, configurations, and user guides.
  • Provide training and support to end-users as needed.

Qualifications:

• Bachelor's degree in HR, HR Management, Payroll Administration, Accounting, Information Systems, or related field.
• Experience as a Business Analyst or similar role supporting Workday HCM.
• Strong understanding of HCM processes and Workday HCM modules.
• Experience with Workday configuration, report writing (Workday Reports or Prism), and security roles.
• Demonstrated ability to manage testing cycles and coordinate across teams.
• Excellent communication, problem-solving, and analytical skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Workday certification(s) in HCM or related modules.
• Experience with change management and HR/Payroll system implementation projects.
• Familiarity with project management and testing tools.

Qualifications

Experience

EEO Statement

As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.

The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.

Diversity Statement

PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.