What are the responsibilities and job description for the 24/7 Technician position at Pennington County?
Our 24/7 Technicians play a key role in our 24/7 Sobriety Program by making sure participants are adhering to their sobriety requirements. This position requires close and courteous interaction with program clients, cash handling, a high level of accuracy, and the ability to handle multiple tasks simultaneously. The program staff conducts testing 7 days per week during the hours of 5:30 - 8:30 am and 5:30 - 8:30 pm. Hours and days will vary.
Under the 24/7 Program Coordinator, the 24/7 Technician administers, collects and records drug and alcohol testing for program participants. This includes processing a high volume of participants, interpreting complex court orders and processing monetary transactions in an efficient and accurate manner.
The 24/7 Technician requires both detailed data entry and hands-on processing of participants.
This position is staffed seven days a week, including holidays.
- Conduct breathalyzer tests on participants, interpret, record and communicate results, to include notifying participants that they will be placed under arrest.
- Collect, test and report the results of urinalysis tests. This includes assuring the urine is not altered through a device or other means.
- Respond to law enforcement, court, jail and other criminal justice entity inquiries in-person, by phone and by email.
- Collect cash from program participants, record transaction on participant account and balance cash drawer at end of shift.
- Enter pertinent condition of release, bond, sentence or other program data and report that information to the applicable public safety entity.
- Interpret court orders and determine number of participant violations and corresponding consequence, to include number of days participant will serve in jail.
- Interpret participant enrollment paperwork, to include reason for participating in the program, duration and type of testing.
- Attend monthly staff meetings, trainings and other meetings as assigned.
- Perform related duties as assigned by supervisor.
- Maintain compliance with all company policies and procedures.
- HS Diploma or GED
- Experience working in the criminal justice system or equivalent experience processing complex legal documents preferred.
- Preference for those with experience handling money.
- Valid South Dakota Driver’s License.
- Ability to successfully complete the background investigation and pre-employment drug screen as outlined in the Sheriff’s Office Global Policy.
This position is performed indoors, typically at a desk, sitting or standing. This position requires the supervision of participants in the restroom for collection of urine samples. This position requires communication under confrontational circumstances with those under the influence facing the consequences of incarceration.
Physical Requirements:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and quantitative productivity standards Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards This position frequently remains stationary for long periods of time and needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Must be able to move up to 20 pounds unassisted, and move 40 pounds with assistance. Must be able to communicate clearly and effectively on telephone, in-person and in writing. Must be able to stand, walk, and use hands and fingers to reach or feel. Ability to use a computer and complete data entry tasks. Specific vision abilities required by this job include close vision.