What are the responsibilities and job description for the Senior IT Project Manager position at Pennant Services, Inc.?
WHO WE ARE At Pennant, our culture is our competitive advantage. We are a collection of independent, locally led healthcare companies united by a shared purpose and the CAPLICO values—Celebration, Accountability, Passion, Love, Intelligence, Customer Second, and Ownership. We believe great results come from empowered leaders, strong relationships, and people who take ownership of their work. Summary The Senior IT Project Manager is responsible for leading complex, cross-functional technology initiatives that support Pennant's mission, operational objectives, and growth strategy. This role manages a portfolio of IT infrastructure, applications, cybersecurity, operational improvement, and PMO maturity projects from initiation through successful delivery. In addition to delivering projects, the Senior IT Project Manager plays a key role in advancing project management practices, improving governance processes, driving organizational change, and helping establish a scalable PMO that enables consistent execution across the IT organization. This position partners closely with IT leaders, business stakeholders, vendors, and acquisition teams to ensure projects are aligned to business priorities, delivered on time and within budget, and achieve intended outcomes. Essential Responsibilities Lead multiple concurrent projects of varying size and complexity across IT Operations. Develop and maintain project charters, schedules, budgets, RAID logs, communication plans, and status reporting. Manage project scope, timelines, dependencies, risks, issues, and resource requirements. Contribute to the development and continuous improvement of PMO standards, methodologies, templates, and governance processes. Promote project management best practices across the IT organization. Build strong relationships with executive sponsors, business leaders, technical teams, and external partners. Facilitate requirements gathering, decision-making, and issue resolution. Develop communication and change management strategies that support successful adoption of new processes and technologies. Translate technical concepts into business-friendly language for non-technical stakeholders. Coordinate vendors, consultants, and third-party implementation partners. Ensure vendor deliverables meet quality and performance expectations. Qualifications Required Bachelor's degree in Information Technology, Business, or related field; equivalent experience may be considered. 6 years of project management experience leading cross-functional technology initiatives. Experience managing enterprise IT projects including infrastructure, software implementations, cybersecurity, cloud, or operational technology initiatives. Demonstrated success delivering multiple concurrent projects in a fast-paced environment. Strong knowledge of project management methodologies, governance frameworks, and organizational change management practices. Excellent communication, facilitation, negotiation, and stakeholder management skills. Experience working with organization leadership and presenting project status to senior audiences. Preferred PMP certification. Experience applying Agile principles and mindset, including facilitating Scrum ceremonies such as sprint planning, daily standups, sprint reviews, and retrospectives. Experience supporting mergers, acquisitions, or large-scale organizational integrations. Healthcare, senior living, home health, hospice, or regulated-industry experience. Experience with Microsoft 365 suite of tools, Monday.com, Zendesk. Wage: Dependent on Experience Type: Full-Time Location: Eagle, ID (Hybrid) or Remote Additional Information We are committed to providing a competitive Total Rewards Package that meets our employee’s needs. From a choice of medical, dental and vision plan to retirement savings opportunities through a 401(k), company match and various other features, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. Pennant Group is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant now operate more than 250 senior living, home health, hospice, and home care operations across 16 states and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies. More information about Pennant is available at https://pennantgroup.com/. Something else that sets us apart from other companies is the quality of our most valuable resources – our people! We are dedicated to living out our culture as defined by our core values, CAPLICO: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally and promotes development that leads to continued success. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.