PMO Manager

Pennant is looking for a strategic, people‑focused PMO Manager to build and lead our IT Project Management Office. This is a high‑impact role responsible for creating the frameworks, processes, and team culture that will shape how IT initiatives are delivered across the organization. If you’re passionate about structure, clarity, cross‑functional collaboration, and elevating project delivery maturity—this is your opportunity to make a lasting mark. At The Pennant Group, our culture is rooted in CAPLICO—Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk‑Taking, Celebration, and Ownership. We look for leaders who embody these values and elevate them through their work, their teams, and the employee experience. What You’ll Do Build & Evolve the IT PMO Create a scalable project & program management framework for all IT teams Establish standards, documentation, templates, and lifecycle expectations Implement intake, prioritization, governance, planning, and review ceremonies Continuously refine processes as the organization and technology landscape evolve Drive Cross‑Functional Alignment Partner with leaders across Applications, Infrastructure, Security, Data, and Clinical/Operational IT Coach project managers and technical leaders on PMO processes Reinforce documentation, communication, and governance standards Support change management and organizational readiness for major initiatives Lead Portfolio, Program & Project Delivery Oversee large, multi‑team, enterprise‑level programs Serve as the central point for scope, timing, resourcing, and risk mitigation Ensure initiatives deliver on‑time, on‑scope, and on‑value Collaborate with stakeholders to define business cases, benefits, and success metrics Own Project Tools & Reporting Administer and optimize PM platforms (Azure DevOps, Jira, MS Project, Monday.com, etc.) Build dashboards and reporting for leadership and executive visibility Improve tooling, automation, forecasting, and transparency across teams Develop a High‑Performing PMO Team Hire, mentor, and grow a team of project managers Foster a culture of accountability, collaboration, and continuous improvement Support the long‑term evolution and scaling of the PMO What You Bring 5 years in healthcare 7 years in IT project/program management, including building or maturing PM frameworks Strong understanding of Agile, Scrum, Kanban, and hybrid methodologies Experience coaching PMs and technical leaders without direct authority Skilled in intake, prioritization, RAID management, and quality standards Hands‑on experience with Jira, Azure DevOps, Asana, or similar tools Excellent communication, facilitation, and stakeholder‑alignment skills Strong analytical, organizational, and reporting capabilities Nice to Have: Certifications such as PMP, PMI‑ACP, CSM/PSM, SAFe, ITIL Foundation Education: Bachelor’s degree in Information Systems, Business, or related field (or equivalent experience) The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. Pennant Group is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant now operate more than 250 senior living, home health, hospice, and home care operations across 16 states and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies. More information about Pennant is available at https://pennantgroup.com/. Something else that sets us apart from other companies is the quality of our most valuable resources – our people! We are dedicated to living out our culture as defined by our core values, CAPLICO: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally and promotes development that leads to continued success. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.