What are the responsibilities and job description for the Front Desk Associate position at Penn Station Sandwiches?
Job Summary
Penn Station Sandwiches is looking for a friendly and dependable Front Desk Associate to welcome guests, take orders, process payments, and help maintain an efficient front-of-house operation. The ideal candidate should enjoy working with customers and perform well in a busy restaurant environment.
Responsibilities
- Greet guests and provide friendly customer service.
- Take food and beverage orders accurately.
- Process cash, card, and other customer payments.
- Answer basic menu and product questions.
- Prepare orders for pickup and ensure order accuracy.
- Keep the front counter and guest areas clean and organized.
- Assist the restaurant team during busy periods.
- Handle customer concerns professionally and promptly.
Qualifications
- Previous customer service or restaurant experience preferred.
- Strong communication and interpersonal skills.
- Basic cash-handling and math skills.
- Positive, reliable, and team-oriented attitude.
- Ability to work in a fast-paced environment.
- Flexible availability, including evenings and weekends.
Benefits
- Flexible scheduling
- Employee discounts
- Paid training
- Referral opportunities
- Advancement and leadership opportunities
About The Company
Penn Station Sandwiches, also operating as Penn Station East Coast Subs, is a fast-casual restaurant brand specializing in fresh grilled submarine sandwiches, fries, and lemonade. The Greater Omaha operation currently has multiple locations, including Omaha locations on 80th Street and 168th Street.
Pay: $18.00 - $22.00 per hour
Expected hours: 32.0 per week
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Retirement plan
Work Location: In person
Salary : $18 - $22