What are the responsibilities and job description for the Lead Parts Advisor position at Penn Power Group, LLC?
Description
Take your career to the next level as a Lead Parts Advisor with Penn Power Group, LLC. We have been in business for over 50 years providing outstanding customer service, innovative solution development and have a great ability to adapt to changing markets. We hire the best in their fields.
In this role, you'll lead a two-person parts team, own day-to-day inventory management for your location, and work directly with the General Manager to keep operations running smoothly — all while continuing to support customers with the same hands-on service Penn Power Group is known for.
Salary range up to $65,000/year - This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.
Requirements
YOU HAVE:
- Experience leading or mentoring a small team (this role oversees a team of 2), including delegating daily tasks and helping resolve day-to-day issues
- Ownership of parts inventory management, including accuracy, stock levels, and cycle count outcomes for the location
- The ability to work directly with the General Manager on parts operations, staffing needs, and process improvements
- The ability to respond to inquiries regarding the company's services, pricing, dates repairs will be completed, adjustments to bills/repair orders, etc.
- Skills to promote and sell our company's services
- The ability to assess needs and promote alternative products and services
- Coordinates activities with other internal departments to meet customer needs
- Experience in Warehouse Management Systems or equivalent
- The ability to create Work Orders and Purchase Orders in a systems environment
- Experience in Parts Receiving and Processing
- The ability to Kitting Parts and Issue to Techs
- The ability to Transact Inventory Movements
- Experience Parts Inventory Cycle Counting
- Be able to lift up to 50 lbs
- Strong servicing experience where, in accordance with established procedures, performs tasks that require sound judgment and the ability to guide others through routine and non-routine situations
YOU MIGHT ALSO HAVE:
- Prior experience as a lead, supervisor, or point person on a parts or warehouse team
- Experience in opening, reviewing, communicating status to customer
- Excellent customer service skills
- Coordinating skills to communicate activities with other internal departments to meet customer needs
- Strong written and verbal communications, along with strong telephone skills are a must
We Offer
- Competitive salary
- Comprehensive benefits including medical, dental and vision insurance
- 401(k) matching
- On-going paid training
- Tuition Reimbursement
- A fun work environment where our teammates feel appreciated
Physical Requirements
Frequent standing, walking, and lifting up to 50 lbs.; pushing/pulling up to 75 lbs.; occasional climbing, stooping, and overhead work using hand tools.
Environment
Indoor/outdoor shop and yard setting; exposure to noise, heat, cold, and wet/icy conditions.
Reasonable accommodations may be made for individuals with disabilities.
About Penn Power Group
Penn Power Group is a heavy-duty diesel services and parts distribution company with over 50 years of experience serving customers across the Mid-Atlantic and Northeast. To learn more, visit www.pennpowergroup.com.
Penn Power Group is an Equal Opportunity Employer and federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We have implemented an affirmative action plan to ensure equal employment opportunities for females, minorities, individuals with disabilities, and qualified targeted veterans.
We make reasonable accommodations for individuals with disabilities to apply for employment. Contact people@pennpowergroup.com or (215) 335-0500 ONLY to request an accommodation or to be included in our affirmative action program. Resumes sent to this address will not be accepted.