What are the responsibilities and job description for the General Manager position at Penn Power Group, LLC?
Description
General Manager – Diesel Repair Shop
At Penn Power Group, we don't just service trucks—we support the businesses that keep America moving. With over 50 years of experience and leading presence in our markets, we offer a distinctly comprehensive range of commercial fleet services and products, including mobile fleet maintenance and repair capabilities; the highest level of OEM- Certified services for Allison Transmissions and Carrier Transicold; deep expertise in diesel engine repair for market leaders like Detroit Diesel; and full trailer repair and maintenance capabilities through our team of highly trained technicians.
We're now seeking an experienced General Manager to lead daily operations, drive performance, and grow our reputation for quality and reliability.
As our General Manager, you will oversee the entire shop operation — from workflow efficiency and team management to customer satisfaction and financial performance. You’ll be the go-to leader on the ground, ensuring that repairs are completed safely, efficiently, and to the highest standards.
Requirements
What You’ll Do:
- Lead and manage day-to-day shop operations
- Supervise, coach, and support technicians and front-office staff
- Oversee repair workflow, parts inventory, and scheduling
- Drive customer satisfaction and resolve escalated issues
- Track KPIs and implement performance improvements
- Ensure compliance with safety, quality, and environmental standards
- Manage P&L, budgeting, and cost control
- Collaborate with ownership to develop strategic goals
What you Bring:
- 5 years of experience in diesel repair or heavy truck service
- 2 years of leadership or management experience
- Strong technical knowledge of diesel systems and diagnostics
- Proven ability to lead teams and manage operations
- Excellent communication and organizational skills
- Experience with shop management software a plus
- ASE certifications or diesel tech background a bonus
Why Join Us?
- Competitive salary (add range for NY, NJ, CT, MD, Mass) bonus structure
- Car allowance
- Full benefits package (health, dental, vision, 401k)
- Paid time off and holidays
- Opportunities for career growth and continued training
- A stable, respected company with a strong customer base
- A supportive culture where your contributions drive visible success
Ready to lead a high-performing team and make an impact? Apply today
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For more information about Penn Power Group, please visit our website at www.pennpowergroup.com
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Penn Power Group is a federal contractor and has implemented an affirmative action plan to ensure equal employment opportunities for females, minorities, individuals with disabilities, and qualified targeted veterans. We make reasonable accommodation for individuals with disabilities to apply for employment. Contact people@pennpowergroup.com or (215) 335-0500 ONLY if you wish to request an accommodation or if you wish to be included in our affirmative action program. Resumes sent to this address will not be accepted.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities