What are the responsibilities and job description for the Community Coordinator position at Penn Medicine?
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Entity: Corporate Services
Department: Real Estate and Architecture
Location: 150 Monument Blvd
Hours: In office, M-F, 8am-4:30pm
The Community Coordinator is responsible for supporting the day-to-day operations at Penn Medicine Administrative facilities at 150 Monument Rd in Bala, 3535 Market St in Philadelphia or other locations as assigned. The incumbent will be organized and efficient with excellent communication skills, an attention to detail and positive attitude.
Accountabilities
- Greets guests and visitors and providing direction
- Trains users on and monitoring the room scheduling system, ensuring setup before scheduled events and providing basic A/V support when needed and troubleshoot discrepancies
- Ensures adequate office supply and café inventory is maintained
- Takes pride in the cleanliness and orderliness of all spaces
- Provides operational support and collaborate with IS, Facilities, EVS, Food service and other vendors as needed
- Provides Security access by interfacing with HUP Security as needed for new staff/frequent visitors
- Resolves access issues for staff assigned to the office locations
- Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
- Other duties as assigned to support the unit, department, entity, and health system organization
Minimum Requirements
Required Education and Experience
- H.S. Diploma/GED (Bachelor’s is preferred) and at least 5 years of Hospitality, Customer Service or related experience is required
- Or
- Bachelor’s Degree (in Business, Marketing, Hospitality or Related field of study) with at least 3 years Hospitality, Customer Service or related experience
- Exceptional organization and communication skills
- Possess a “no task is too small” attitude
- Proven ability to partner with internal customers to drive success
- Proven ability to manage multiple demands with grace under pressure
- Experience with Office 365 and ability to learn/master new applications such as PennFor
- Have a customer service approach
- Ability to learn quickly and to flex and adapt when situations require them
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
