Barista

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position Summary

We are seeking a friendly and detail-oriented Barista / Food Service Associate to join our team. In this role, you will prepare and serve espresso beverages and food items while delivering excellent customer service. You will play a key role in creating a positive guest experience through efficient service, product knowledge, and adherence to food safety standards.

Key Responsibilities

• Prepare and serve espresso-based beverages using standardized recipes and techniques
• Deliver fast, friendly, and accurate service to ensure a positive customer experience
• Maintain cleanliness and organization of workstations, equipment, and service areas
• Restock condiments, beverages, and supplies throughout service as needed
• Ensure proper food presentation, portioning, and temperature control in compliance with HACCP standards
• Communicate menu offerings clearly and assist customers with selections
• Promote products through suggestive selling and helpful recommendations
• Monitor service flow and help minimize delays for customers

Additional Responsibilities:

• Accurately process orders using a point-of-sale (POS) system and handle cash/credit transactions
• Prepare food items according to approved recipes and production standards
• Maintain visually appealing food displays
• Perform other duties as assigned

Qualifications

• High school diploma or GED required
• At least 1 year of food and beverage experience
• Minimum 1 year of barista experience preferred

Skills & Abilities

• Ability to multitask in a fast-paced environment
• Strong attention to detail and commitment to quality
• Clear and effective communication skills
• Strong customer service and interpersonal skills
• Ability to follow instructions and maintain consistency in routine tasks
• Team-oriented with the ability to collaborate and resolve minor issues

Work Schedule

• Variable work schedule required, with shifts including:
  • 5:00 AM – 1:30 PM
  • 7:00 AM – 4:30 PM
  • 12:00 PM – 8:45 PM
• Schedule includes every other weekend and every other holiday

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.