Point of Care and Data Analytics Coordinator

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

• The Point of Care and Data Analytics Coordinator (POCDAC) is responsible for overseeing Point of Care (POC) testing operations and supporting laboratory data management and analytics functions. This position ensures compliance with regulatory standards and Good Laboratory Practice (GLP) while contributing to the overall quality and efficiency of the laboratory's Quality Management System (QMS). The coordinator monitors POC testing activities, supports end-user training and competency, and facilitates instrument implementation and troubleshooting. Additionally, the role develops and maintains data systems and dashboards to support data-driven decision-making, quality improvement, and operational excellence across the laboratory and clinical services.
  
  

Responsibilities:

• Performs procedures using appropriate equipment and instruments available in accordance with established laboratory policies and procedures
• Exercises good judgment in result interpretation and problem solving
• Recognizes and troubleshoots malfunctioning equipment or procedures
• Performs maintenance and repair on instruments as required.
• Performs and records quality control for instruments and equipment
• Initiates troubleshooting and corrective action
• Notifies the manager of quality control results that are outside of established laboratory ranges and documents what corrective actions were taken
• Identifies statistical trends and devises action plans to bring testing into acceptable performance ranges.
• Learns new procedures within reasonable time frame. Performs several tasks simultaneously during peak workload situations
• Completes tasks within allotted time
• Effectively assists co-workers in the absence of specific instruction or during lag time to accomplish departmental or section goals
• Seeks additional assignments/responsibilities as needed
• Successfully adjusts approach or work schedule when necessary to adapt to changing work demands, situations, responsibilities and people.
• Presents in-services for personnel performing POC tests
• Assists with instruction of procedures and techniques to students, technologists and new employees.
• Ensures that all areas performing POC tests are meeting initial, six-month and annual competencies, as well as maintaining complete competency records
• Meets with sections that are non-compliant in competency testing or QC documentation.
• Maintains a productive, cooperative working relationship with all members of the laboratory
• Communicates efficiently with staff performing POCT, supervisors and co-workers
• Maintains a positive rapport with medical staff and hospital personnel
• answers inquiries regarding test results, methodologies, test specificity and sensitivity.
• Demonstrates initiative in continually improving departmental functioning, as well as personal knowledge, skills and work experience. Completes mandatory in-services on or before the due date.
• Performs duties in accordance with Penn Medicine and entity values, policies and procedures.
• Other duties as assigned to support the unit, department, entity and health system organization.
  
  

Credentials:

• American Society for Clinical Pathology
• MLS Certification by a minimum knowledge based exam such as the Board of Certification (ASCP), equivalent or eligible to take such an exam
  
  

Education or Equivalent Experience:

• Bachelor of Arts or Science (Required)
• Education Specialization: Medical Laboratory Science, Healthcare Administration, or related field. Equivalent Experience:
• Minimum of 2 years' experience in clinical laboratory operations.
• Other
• Experience in Point of Care Testing Experience in quality/data management
  
  

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.