Pharmacy Tech III--Prescription Prior Authorization--days--HUP

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Pharmacy Technician III – Prescription Prior Authorization

Location: Hospital of the University of Pennsylvania (HUP) – Philadelphia, PA

Schedule: Monday–Friday, Day Shift (No weekends, no holidays)

Join Penn Medicine—Where Your Work Truly Matters

• At Penn Medicine, you’ll be part of a nationally recognized academic medical center where collaboration, innovation, and compassionate care drive everything we do. Our teams work across disciplines to deliver exceptional patient experiences—supporting breakthroughs in care, research, and education every single day.
• If you're looking for a role where your expertise contributes directly to improving access to life-changing medications for patients across the health system, this position offers meaningful impact, professional growth, and the opportunity to work within one of the region’s most trusted health systems.
  
  

About The Prior Authorization Team

• The Prescription Prior Authorization team supports providers across all UPHS entities by coordinating and completing medication prior authorizations for outpatient prescriptions. In this role, you will work in a supportive environment committed to accuracy, efficiency, and excellent patient care—without the pressures of retail workflow.
  
  

Role Summary

• The Pharmacy Technician III – Prescription Prior Authorization Technician (PAT) practices with relative independence under pharmacist supervision to manage prescription prior authorization requests for UPHS outpatient providers. This role requires advanced competency in ambulatory pharmacy workflows and strong attention to detail.
• You’ll assist in securing timely medication access by identifying correct payer forms, gathering clinical information from the EMR, entering accurate patient and prescription data, and ensuring thorough documentation throughout the process.
  
  

Key Responsibilities

• Complete prescription prior authorization requests by identifying the correct PBM-specific forms and accurately transcribing prescription, prescriber, and relevant clinical information from the EMR.
• Submit and follow up on prior authorizations within required departmental time frames, ensuring timely determinations.
• Communicate PA submissions, follow-ups, approvals, and denials to outpatient pharmacies and clinical teams; track pending requests until resolved.
• Maintain accurate internal records of all prior authorization activities.
• Collaborate with outpatient pharmacies, clinical pharmacists, providers, and the internal prior authorization team to ensure accurate submissions and support patient‑centered workflows.
• Utilize ICD‑10 codes, drug knowledge, and department-provided clinical resources to complete authorizations efficiently and accurately.
• Use basic Microsoft applications and other required technology to work independently and remotely.
• Demonstrate accountability, professionalism, and a commitment to department goals.
  
  

Minimum Qualifications

• High school diploma or GED. (Required)
• At least 3 years of pharmacy technician experience, including outpatient or ambulatory experience. (Required)
• Pharmacy Technician Certification - CPhT (Required)
  
  

Preferred Qualifications

• Prior authorization experience strongly preferred.
• Familiarity with insurance benefit investigations and PBM-specific requirements.
  
  

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.