Director of Perioperative Support Services - Penn Presbyterian Medical Center

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Penn Presbyterian Medical Center (PPMC) has an outstanding opportunity for a Director to join the Perioperative Support Services team and work alongside some of the best medical providers in Philadelphia.

PPMC, the Philadelphia region’s top Level 1 Trauma Center, has an outstanding record of medical accomplishments, placing our patients at the core of everything we do. The “how” is important to us – how we treat our patients and each other, how we raise the bar every day to achieve excellence and how we contribute to the health of the community around us. PPMC has a community feel but is also part of the larger academic and research-based institution that is Penn Medicine. By joining PPMC, you get the best of both worlds and a genuine commitment to your professional growth and development.

The Director of Perioperative Support Services will oversee all aspects of the Central Processing Department at both PMUC and PPMC locations and Anesthesia Support Services. Primary responsibilities will be to manage all materials and resources for both departments. The expected outcome of performing these duties will result in leading the employees of the Central Processing Department and Anesthesia Support Services to provide quality patient care and create an environment conducive to staff growth and development, and satisfaction. The Director will also be administratively responsible for managing the hospital Central Processing materials budget and promote fiscal responsibility by identifying cost savings opportunities through utilization awareness, capital acquisitions and communicating outward to stakeholders.

Position Description:

Responsibilities for this position include but are not limited to the following:

• Administration of Staff Development of Central Processing and Anesthesia Support Services
• Directs department educator to identify learning needs of the staff and develops programs to meet those needs.
• Ensures appropriate orientation, training and continuing education for CPD personnel and Anesthesia support.
• Monitors staff attendance to educational programs including annual education requirements and maintenance of required
  
  

certifications.

• Conducts annual reviews of the policy and procedure manual as well as immediate review of any new or updated policy.
• Schedules and/or delivers in-services on any new or upgraded technology and supplies adopted for use with in the
  
  

operating room.

• Encourages staff attendance to conferences and professional association meetings.
• Provides semi-annual reviews of the standards established by the regulatory agencies.
• Coordinates in-service programs for the surgical staff on all new technology to be used in the operating room.
• Plans and directs all activities of the department.
• Develops and implements cost effective initiatives for reporting departments as well as other areas related to supply
  
  

distribution when appropriate.

• Prepares annual operating and capital budgets for reporting accounting units and evaluates the fiscal responsibility of
  
  

reporting staff.

• Ensures appropriate decontamination of all equipment.
• Reports all issues of price negotiation, inventory usage, inventory control and system issues within 24 hours of
  
  

identification.

• Maintains a keen awareness of trends and new technologies in the marketplace.
• Management of Central Processing Department and Anesthesia Support Services
• Provides leadership and direction of personnel in accordance with the organizational and departmental mission, goals and
  
  

objectives.

• Demonstrates strong interpersonal skills with surgery and medical staff, peers, the administrative staff and the direct
  
  

report employees of the hospital.

• In collaboration with the OR Operations Committee and hospital administrative staff, develops unit goals for the Central
  
  

Processing Department and Anesthesia Support Services, which are consistent with strategic planning initiatives.

• Assumes the total twenty-four (24) hour per day responsibility for the care of the staff.
• Conducts rounds within the OR on a daily basis.
• Communicates with the surgical staff and other departments to effectively solve problems and optimize delivery of
  
  

quality care.

• Desponds to OR and Anesthesia needs to promote the total patient care concept.
• Collaborates with other departments to ensure appropriate professional standards are consistently applied, e.g., OSHA,
  
  

JCAHO, HIPAA, CDC, etc.

• Financial Management
  
  

Accountabilities

• Divisional Budgeting and Operating Planning Analysis – Leads the division in the development and implementation of
  
  

capital and operating budgets using system wide standards and processes.

• Partners with Associate Executive Director of Perioperative Services in developing performance targets, reporting
  
  

variances and creating remediation plans.

• Divisional Financial Planning, Analysis and Decision Support – Partner with Associate Executive Director of Perioperative
  
  

Services and CFO to provide financial planning and analysis.

• Materials Management – Ensure divisional practices are in alignment with UPHS supply chain management strategy.
• Operational Management
• Establishes Standards of Practice for the Department in collaboration with the OR Operations Committee.
• Articulates and supports PPMC and Departmental goals and philosophies to all personnel.
• Promotes evidence-based research initiatives with specialist and establish policies and standards of practice for the
  
  

department.

• Implements quality monitoring and improvement activities and shares the results with the staff.
• Inspect equipment and environment on a regular basis for needed repairs and safety, reports any hazards for corrections
  
  

and establishes a “tickler” follow-up system to review performance of equipment that is utilized with in the operating

room.

• Promotes and maintains a clean environment, in cooperation with the materials management personnel.
• Maintains an adequate level of needed supplies, in cooperation with the environmental/facility services personnel.
• Provides an environment, which is conducive to learning of students of all disciplines.
• Operates within the department the expected budgetary guidelines. Analyzes, interprets and reports budgetary
  
  

discrepancies and implements changes to correct discrepancies.

• Develops and implements programs which support positive patient outcomes.
• Develops and sustains an environment with the designated area(s) through implementation of strategies and continuous
  
  

quality improvement programs that support excellence in patient care through interdisciplinary collaboration.

• Directs staff in designated areas in providing accurate and quality output to the service areas.
• Acts as a vital link between the hospital departments and designated patient care areas.
• Prepares a budget including FTE and expense allocation as well as capital recommendations, which support unit and
  
  

departmental goals.

• Directs/supervises adjustments of department resources, budget allocations and variances based upon analysis of fiscal
  
  

and benchmark data.

• Develops, reviews and implements policies and procedures for all functions of CPD including but not limited to quality
  
  

control, aseptic technique, biological monitoring and sterilization.

• Management of Personnel
• Maintains effective communication with all PPMC personnel.
• Oversees the recruitment and selection of new hires.
• Conducts regular staff meetings to include participation of staff working all shift including day, evening, night and
  
  

weekend shifts. Completes documentation of the contents of these meetings as well as a sign-in sheet of those in

attendance and maintains the original in the department files.

• Schedules personnel in a manner, which provides for the identified operating room needs and is within the designated
  
  

budgetary guidelines. Analyzes staffing requirements and adjust as required to maximize efficiency.

• Evaluates and counsels' employees in a manner which corrects problems and promotes profession and personal growth of
  
  

staff members.

• Processes bi-weekly payroll to ensures that all employees are paid accurately and timely.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization
  
  

Minimum Requirements:

Bachelor's degree in healthcare or related field with 5-7 years management experience required

14 years management experience and a high school diploma or equivalent level of education

will be considered in lieu of educational requirements with a minimum of eight (8) clinical years' experience required

preferably in a Perioperative setting

Certified Registered Central Service Technician CRST required within one year of hire

Essential Skills and Abilities:

• CLINICAL: Basic experience with surgical instruments
• CLINICAL: Knowledge of aseptic practices and surface decontamination
• COMMUNICATION: Ability to communicate with internal and external constituents
• COMMUNICATION: Ability to effectively present information and respond to questions from others
• COMMUNICATION: Ability to manage difficult situations
• COMMUNICATION: Ability to work in a highly matrixed structure
• COMMUNICATION: Ability to navigate a political landscape with internal and external stakeholders
• COMMUNICATION: Demonstrated interpersonal/verbal communication skills
• FINANCE: Demonstrated financial management skills
• FINANCE: Strong financial and budget management skills
• HUMAN RESOURCES: Demonstrated coaching, counseling, and consultation skills
• HUMAN RESOURCES: Thorough knowledge and practical application of HR disciplines relating to the hiring process
• HUMAN RESOURCES: Familiarity of overall HR operations
• OPERATIONS: A demonstrated track record of success in creating an environment that facilitates an outstanding
  
  

patient experience

• OPERATIONS: Ability to recruit, lead, and manage a high performing team
• OPERATIONS: Ability to maintain clinical and administrative responsibility for organization and delivery of services
• OPERATIONS: Understanding of various clinical services and health care operations
• PROJECT/CHANGE MANAGEMENT: Ability to implement process improvements
• REGULATORY: Understanding of regulatory compliance
• REGULATORY: Understanding of the Joint Commission and Department of Health process and standards
  
  

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.