Desktop Support Inventory Coordinator

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Corporate Services

Department: IS-HUP

Location: HUP - 3400 Spruce Street

Hours: 8:00am to 4pm Monday - Friday, In Office

The Desktop Support Inventory Manager provides support to the Desktop Support Team and is responsible for receiving and recording new stock as it arrives and moving stock onto our inventory rooms. This role monitors inventory stock levels and identify when replenishing stock is necessary.

Accountabilities

• Manages and document daily shipments and deliveries to replenish inventory.
• Ensures all resources are available to staff members as needed to allow them to resolve technical and hardware issues as assigned. Assures that staff appropriately handle equipment that store protected health information.
• Manages and coordinates the acquisition and stocking of parts needed for hardware issues.
• Creates detailed reports for adjustments, inventory operations and stock levels.
• Keeps leadership informed of current activities and any major discrepancies with inventory which might affect the department.
• Manages the ordering of new supplies avoiding excessive surplus or inefficiencies
• Follows up with staff about RMA and loaned equipment.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization
  
  

Minimum Requirements

Required Education and Experience

• H.S. Diploma/GED is required (Bachelor’s preferred).
• 1 years of Desktop support and/or inventory management experience is required.
  
  

Required Skills And Abilities

• COMMUNICATION: Ability to communicate technical information and ideas
• COMMUNICATION: Ability to communicate effectively with all levels of staff
• COMMUNICATION: Demonstrated customer service skills
• COMMUNICATION: Demonstrated interpersonal/verbal communication skills
• TECHNOLOGY: Ability to use Microsoft Excel
• TECHNOLOGY: Ability to use Microsoft Power Point
• TECHNOLOGY: Ability to use Microsoft Word
  
  

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.