What are the responsibilities and job description for the Diagnostic Imaging Support Representative - part time, evenings position at Penn Medicine Lancaster General Health?
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
LOCATION: Lancaster General Hospital
SCHEDULE: Part time (20 hours per week), evening shift, hours are between 12pm-8:30pm, 1 weekend per month, holiday rotation.
Position Summary
The Diagnostic Imaging Support Representative maintains, assembles, and dispenses radiologic records. This position is also responsible to provide support to Radiologists for Diagnostic Imaging workflows.
Essential Functions
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
LOCATION: Lancaster General Hospital
SCHEDULE: Part time (20 hours per week), evening shift, hours are between 12pm-8:30pm, 1 weekend per month, holiday rotation.
Position Summary
The Diagnostic Imaging Support Representative maintains, assembles, and dispenses radiologic records. This position is also responsible to provide support to Radiologists for Diagnostic Imaging workflows.
Essential Functions
- Coordinate daily logistics of the department including scheduling of patient flow and supply inventory.
- Work within and monitor multiple computer applications ensuring that patient care is proceeding in a timely and safe manner.
- Receive, direct, and expedite communication between providers, clinical areas, and customers.
- Identify barriers to patient care both proactively and retrospectively, resolving issues within the scope of Support Services.
- Direct downtime activities for the providers in conjunction with departmental and organizational leaders.
- Manage the distribution of images.
- Ensure needs of the Reading Rooms throughout the enterprise are met.
- Receive visitors to the Reading Room.
- Coordinate patient care with the providers.
- Deliver customer service to providers, patients, and throughout the organization.
- Prepare and facilitate conferences.
- Mentor and provide training to new employees and peers as needed.
- Support quality initiatives both in the department and organization.
- Participates in the on-call responsibilities for this position as required.
- Other duties/projects as assigned.
- HS Diploma/GED
- Two to three years’ related work experience
- Post-secondary education
- One year of customer service
- One year of experience or certification in healthcare
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.