What are the responsibilities and job description for the Sr Office Assistant position at Penn Medicine Doylestown Health?
Job Description
QUALIFICATIONS :
- PURPOSE OF JOB :
- ESSENTIAL FUNCTIONS :
- Greets patients and department visitors.
- Answers incoming telephone calls. Completes appointment reminder calls as needed.
- Registers all patients into hospital computer system. Utilizes cost estimator tool to determine patient's copay/co-insurance financial responsibility. Collects co-pay/co-insurance at time of service. Responsible for retrieving referrals and prior authorizations and documenting in the account.
- Knowledge of clerical procedures for processing and releasing patient records.
QUALIFICATIONS :
- Education: High School and or commercial school graduate.
- Experience: Prior receptionist, registration or scheduler in medical field.
- Other Skills: Good communication skills. Proficient computer skills. Ability to work under pressure. Knowledge of basic medical terminology. Ability to work well with patients and meet their needs.
- Training time required once hired: 8 weeks.