Benefits & HRIS Admin Coordinator

The HRIS Administrative Coordinator provides essential administrative support to the Systems and Operations team within the HR department, ensuring smooth execution of processes and contributing to the efficiency of HR operations.

Job Duties

• Human Resources
  • Maintain HR document management systems, including digital personnel files (current and archived) and related documentation in platforms such as Doc Star and SharePoint
  • Ensure the integrity, confidentiality, and proper handling of all human resources records
  • Conduct regular audits of HR files to confirm required documentation is complete and properly filed; incorporate self-checks and audit steps to support ongoing compliance and archival accuracy
  • Manage incoming employment verifications and reference requests with professionalism and timeliness
  • Support HRIS updates as needed, including team member photos, driver's license records, physical exam dates, and other employee data
• Team Member Benefits
  • Support open enrollment activities and maintain updates to benefit booklets and related materials
  • Assist in processing sign-on and referral bonuses in alignment with policy and timeliness
  • Administer the PTO buy-back program, ensuring accurate tracking and timely execution
  • Reconcile benefit invoices from vendors, identifying discrepancies and ensuring resolution
  • Serve as back-up for new hire benefit orientation, including online enrollment processing and communication
  • Act as the primary contact for Tuition Assistance and Care Fund requests, including tracking and reporting via spreadsheets
  • Support team member recognition by managing Kudos platform engagement, reinforcing a culture of appreciation and connection
  • Identify and escalate urgent or sensitive benefit-related issues to senior HR staff or management as appropriate
• General Responsibilities
  • Provide clerical and administrative assistance across HR processes as needed
  • Respond to team member inquiries with professionalism and care; escalate complex questions to senior HR staff when appropriate
  • Assist in planning and executing HR related events, including benefits enrollment, health fairs, and employee recognition initiatives
  • Deliver exceptional customer service to external and internal customers
  • Communicate respectfully and professionally with team members, vendors, and other professionals
  • Demonstrate flexibility and adaptability in performing other duties as assigned

QUALIFICATIONS:

• Associate's degree
• Minimum 3 years of experience in Human Resources or administrative support
• Proficiency in Microsoft Office Suite; experience with HRIS and payroll systems preferred
• Strong written and verbal communication abilities
• Exceptional customer service and interpersonal skills
• Proven ability to handle sensitive information with discretion and confidentiality
• Excellent judgement skills, problem solving capabilities, and high level of attention to detail
• Highly organized with the ability to manage and prioritize multiple tasks
• Collaborative mindset with the ability to build effective working relationships across teams