What are the responsibilities and job description for the Director of Tech Adoption & Data Enablement position at Penn Mar 2021?
Why Join Penn-Mar?
At Penn-Mar, technology is more than systems and support; it is a way to strengthen connection, improve decision-making, and expand opportunities for the people we support. This is an opportunity to lead organization-wide change, strengthen how Penn-Mar uses technology and information, and help build a more digitally capable, data-informed, and person-centered organization.
We Offer:
- Starting annual salary of $110,000-130,000, depending on experience, skills, and knowledge
- Full benefits package: Medical, dental, vision, HRA, FSA, life insurance, short- and long-term disability insurance
- 403(b) retirement savings plan
- 17 days of PTO your first year 12 paid holidays
What You'll Do - Key Responsibilities:
- Drive Technology Adoption & Change
- Lead adoption and change efforts so tools and practices become part of everyday work
- Partner with HR, Learning & Development, Marketing & Communications, supervisors, and operational leaders to build digital and data skills and reinforce responsible use
- Develop practical communication, training, and feedback approaches for team members with varying levels of technology and data proficiency
- Measure adoption and user experience, identify barriers, and adjust approaches, so technology investments produce sustained organizational value
- Lead Data Governance, Analytics & Business Intelligence
- Coordinate data from Penn-Mar's business applications into a governed business intelligence platform
- Lead data governance operations, including ownership, stewardship, definitions, data quality, official sources, reporting standards, access, and issue follow-through
- Ensure dashboards and reports are accurate, secure, understandable, and used in leadership and departmental routines
- Work with data owners and subject matter experts to define questions, requirements, KPIs, validation, refresh schedules, and success measures; build data literacy and reduce conflicting or manual reports
- Advance Technology Programs & Transformation
- Guide and coach managers responsible for enterprise applications and enabling technology while preserving their authority over daily delivery
- Connect program priorities to Penn-Mar's strategy and mission; identify dependencies, barriers, decisions, and resource needs
- Coordinate technology adoption, data and analytics, applications, enabling technology, automation, and other digital transformation initiatives
- Support the advancement of person-centered enabling technology that promotes independence, choice, safety, connection, and quality of life for the people Penn-Mar supports
- Manage assigned initiatives, vendors, budgets, resources, risks, timelines, dependencies, and outcome reporting
What We're Looking For:
- Bachelor's degree in Information Systems, Computer Science, Business Administration, Organizational Leadership, or a related field; equivalent education, certifications, and experience will be considered
- 8 years of progressive leadership experience across technology adoption, organizational change, enterprise applications, data and analytics, enabling technology, or digital transformation
- Experience coaching managers, leading cross-functional initiatives, and aligning multiple programs around shared organizational goals
- Experience leading technology adoption, communication, training, workforce enablement, data governance, reporting, analytics, or enterprise data initiatives
- Strong coaching, communication, facilitation, relationship management, project leadership, problem-solving, prioritization, and follow-through skills
- Ability to explain technology, data, privacy, and security expectations in practical terms for technical and nontechnical audiences
Preferred Qualifications:
- Master's degree in a related field
- Experience in human services, healthcare, education, or the nonprofit sector
- Experience supporting a distributed, hybrid, mobile, or BYOD workforce
- Experience supporting person-centered technology, assistive or enabling technology, digital inclusion, or technology-enabled services
- Familiarity with HIPAA/HITECH, privacy and security requirements, Microsoft 265, cloud platforms, Power BI or comparable analytics platforms, enterprise applications, and project portfolio tools
- Commitment to person-centered services, inclusion, digital access, collaboration, and Penn-Mar's Mission, Vision, and Values
Penn-Mar is an Equal Opportunity Employer and is committed to diversity and inclusion.
Salary : $110,000 - $130,000