What are the responsibilities and job description for the Public Safety Dispatcher position at Penn Estates Property Owners Association?
Dispatcher
Full Job Description
Department: Public Safety
Reports To: Sergeant
FSLA Classification: Non-Exempt
Starting Pay: $16.50/hour
Shifts available (Please include which shift you are applying for):
- Thursday - Sunday - 1400 hours - 2200 hours
- Thursday - Sunday - 2200 hours - 0600 hours
Primary Duties:
- Checks computer system to verify authorization of all those attempting entry into the association.
- Correctly input name and vehicle information into computer database
- Answers telephone calls; when applicable respond to questions or direct appropriately.
- Logs all relevant and pertinent information into logs.
- Maintains radio contact with Public Safety Officers.
- Dispatches Public Safety Officers to call for service.
- Records activities of Public Safety Officers.
- Contacts outside agencies when needed.
- Performs all other duties as directed.
Requirements:
- Must be customer-service oriented.
- Strong communication skills.
- Must possess good decision-making skills and a high level of patience.
- Must be detailed oriented.
- Must be able to work with little or no supervision.
- Ability to follow standard operating procedures.
- Basic computer knowledge necessary.
- Must possess reliable transportation.
- Possess flexible hours, including weekends and holidays.
- Overtime required as needed.
All candidates must complete a mandatory drug screening and background check.
This job description does not list all the duties of the job. You may be asked to perform other duties. Management reserves the right to revise this job description at any time. This job description is not a contract for employment. You or the employer may terminate employment at any time, for any reason.
Pay: From $16.50 per hour
Experience:
- Dispatching: 1 year (Preferred)
Work Location: In person
Salary : $17