What are the responsibilities and job description for the Quality Engineer position at Penn Engineering?
At PennEngineering, we innovate and collaborate to make the world a better place. You can contribute to work that matters with a company where diversity, equity, and belonging are shared values. We’re committed to fostering an environment for every employee that’s welcoming, respectful, and inclusive, with great opportunity for professional growth. Find your future with us.
PennEngineering is seeking a motivated and hands-on individual to join our Winston-Salem team. If you have a background in Quality and experience working in a fast-paced manufacturing setting—including time spent on the production floor—this may be the perfect next step in your career. You’ll work with cross-functional teams that drive innovation and operational excellence.
Join us as we build the future in Manufacturing and Engineering!
Perks and Benefits:
- Medical & Employer-Paid Dental and Vision
- Paid Parental Leave
- 401(k) with Employer Match
- Generous Paid Time Off and Holidays
- Tuition Reimbursement
- Paid On-the-Job Training
- Performance Incentive Bonuses
- Community Volunteering Opportunities
- Talent Referral Bonus Program
- Employee-Centric Culture
- Company-Provided Technology (laptop, phone, monitors)
- Day and Night Shift Opportunities
- Air-Conditioned Work Environment
What You Will Do:
- Uphold all safety standards and procedures
- Support the maintenance and improvement of IATF 16949, ISO 9001, systems (AS9100 preferred but not required)
- Lead and support root cause analysis and corrective/preventive actions
- Write clear and concise CAPA reports for customers and internal teams
- Manage customer complaints, including investigation and communication
- Support new product launches through APQP and PPAP requirements
- Assist in developing Process Control Plans
- Conduct and support process capability and measurement system studies (MSA, Gage R&R)
- Contribute to continuous improvement teams focused on quality, cost, and customer satisfaction
- Identify opportunities to reduce waste and improve consistency
- Monitor production data and collaborate with teams to resolve quality issues
- Participate in internal and external quality audits and corrective action processes
- Provide guidance to inspection staff as needed
- Train team members in quality principles and problem-solving techniques
- Collaborate with various teams, including operations, engineering, and supply chain
- Evaluate and disposition non-conforming products while balancing quality and cost
- Promote teamwork, shared ownership, and employee involvement in quality efforts
- Travel occasionally to suppliers, customers, or other sites as needed
- Read and interpret technical drawings and specifications
- Perform other responsibilities as assigned
#LI-AP1
Qualifications:
What We Are Looking For:
- 2–3 years of experience in a manufacturing environment with a focus on quality, process improvement, or production support
- Associate degree or higher preferred (Manufacturing, Industrial, Mechanical, or Materials Engineering), but not required
- Practical experience with quality tools and systems (IATF16949, ISO 9001 required; AS9100 preferred)
- Strong analytical and hands-on problem-solving skills
- Comfortable working on the shop floor and engaging directly with production teams
- Effective communication skills—both written and verbal
- Basic knowledge of Microsoft Office and statistical tools (Minitab a plus)
- Familiarity with common quality tools such as SPC, Gage R&R, and CAPA
- High attention to detail and ability to manage multiple priorities
- Self-starter with a strong sense of ownership and initiative
- ASQ certification or formal quality training is a plus, but not required
Additional Requirements:
- Visual acuity and manual dexterity to inspect small mechanical parts
- Accuracy in data entry and ability to use mechanical inspection instruments
Our commitment to Diversity, Equity and Belonging (DEB) endeavors to create a safe space for all employees and customers, regardless of age, race, sex, gender identity, national origin, or religion. We lift up voices and opinions by creating a respectful work environment where difference is valued, and we are doing our part to build towards a greater society where diverse points of view are celebrated.