Account Manager

Account Manager

Company Overview

PROFIL® (a PennEngineering® company) is the world's premier global manufacturer of Mechanically Attached Fasteners (MAF), serving as an alternative to traditional weld fasteners for the automotive industry. With over 50 years of experience, PROFIL partners with leading automotive OEMs to develop high-integrity, cost-effective joining solutions for demanding vehicle applications including BIW structures, EV battery trays, and chassis components.

Position Summary      
The Account Manager will achieve significant long-term profitable sales growth and customer satisfaction for Tier Level assigned accounts, in alignment with automotive OEM, and targeted prospects. This position

Responsibilities

• Manage and maintain all assigned accounts, identify future business opportunities and develop strong customer relationships. 
• Quote new business and coordinate fulfillment of customer requirements; prepare detailed quotes, negotiate pricing, and secure PO.

• Manage and support existing customers by meeting all customer quoting requests; Submit and maintain all customer specific commercial documents.
• Maintain and update company pricing record documents, logs, forecasts and any other commercial records, as needed.

• Manage customers open issues relating to PO’s (ensure they are issued, received, billed) pricing, product availability, product quality, and past dues.

• Build professional relationships and establish an ongoing line of communication with customers, superiors, peers, subordinates, suppliers, etc., to facilitate the achievement of performance standards.

• Conduct research for new business opportunities; monitor the automotive market to be fully informed of developments, changes, acquisitions, etc. and its impact on our customers and new business development initiatives.
• Implement customer-specific sales forecasting activities; drive account mining and farming activities within existing customers to identify new service lines and cross-sell opportunities.
• Visit customers and gather information including new business opportunities.
• Prepare presentation materials for customers per their request.
• Travel to customer locations, plants, and supplier locations as necessary to develop and maintain customer relations.
• Collaborate with global teams to support the global customer requirements.

• Work with manufacturing support personnel on new and existing product process issues to understand and maintain a knowledge base for both existing and potential products.
• Performs other duties as assigned.

Qualifications:

Experience & Education

• Bachelor's degree in Engineering, Business, or related field
• 5 years of automotive sales, application engineering or program management experience
• Experience with automotive OEMs, Tier 1 suppliers, and automotive fastener/component industries
• Strong analytical skills and experience in preparing proposals and sales forecasts.
• Hands-on, highly motivated, results-oriented, and driven with a continuous improvement mindset.
• Exceptional organizational, interpersonal, and communication skills, both oral and written
• Must be a team-oriented professional who can manage multiple projects in a fast-paced environment.
• High level of commitment, sound judgment, great follow-through, and initiative
• Capable of meeting deadlines while maintaining a high level of accuracy and professional demeanor.
• A demonstrated ability to work well in a team environment, to be proactive, and to work independently of day-to-day supervision.

• Experience with CRM systems and sales analytics tools
• MRP experience; JDE preferred.