Senior Claims Administrator

The Senior Claims Administrator will demonstrate teamwork, provide administrative oversight of claims, and coordinate expectations with our clients and TPA department members. The successful candidate will coordinate with claims personnel, management, and vendors pursuant to our core values of quality and service. 

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Ability to effectively communicate orally and in writing with employees, management, and external business contacts and vendors in a courteous and professional manner.
• Liaising with clients and claims staff, making sure that all parties are kept updated
• Keeping up-to-date with all diarized activities and administering accurate reporting and correspondence when required
• Responding to incoming telephone and email inquiries
• Must be able to prioritize tasks according to strict timelines

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travels as required.

• The role requires communication with claims personnel, company representatives, claimants, insureds,  brokers, general agents, independent adjusters, and attorneys
• Prepares loss runs, bordereau reports, and various claim reports on a monthly or quarterly basis.

SUPERVISORY RESPONSIBILITIES

• Provides support, guidance, leadership, and motivation to promote maximum performance.

Our company is growing rapidly and is looking to fill the role of claims assistant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

QUALIFICATIONS

• Associate degree or equivalent combination of education, training, and experience
• Minimum of 5 years of relevant work experience, including claims administration experience, proficiency with data, analysis, trends, and reports; or any combination
• This position has the option to work from home

Excellent organizational skills and attention to detail

• Excellent computer skills with knowledge of Microsoft Office Suite and claims management software