Demo

Real Estate Agent Services Administrator

PenFed Credit Union
Berlin, MD Full Time
POSTED ON 12/11/2025 CLOSED ON 1/9/2026

What are the responsibilities and job description for the Real Estate Agent Services Administrator position at PenFed Credit Union?

Overview

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Agent Services Administrator to work onsite at our Ocean Pines, Maryland office. The primary purpose of this job is to support our Real Estate Sales office. This position will provide operational, administrative, and social media support to the Branch Manager and Sales Professionals of Berkshire Hathaway HomeServices PenFed Realty.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

  • Maintain listings, sales, settlements, and processes.
  • Compile competitive brokers' sales figures on a regular basis and forwards to Corporate Headquarters.
  • Keep records on all MLS functions such as agent additions, terminations, and transfers.
  • Provide support for the assigned offices in a variety of areas including but not limited to, processing checks, processing listings/contracts/settlements, agent processing, ordering agent materials, greeting visitors, and answering office phones.
  • Provide administrative support for real estate sales in a variety of areas including, but not limited to, scheduling meetings and events, processing billing, maintaining rosters, compiling monthly reports, and administration of company programs including technology tools.
  • Serve as POC for all social media activities for the branch, including creating lively and engaging posts on social media platforms
  • Perform the duties of a receptionist maintaining the front desk area in a professional manner and ordering office supplies as needed.
  • Interact with Agents, staff and clients providing assistance and support as needed.
  • Assist with development and implementation of advertising, marketing, and social media initiatives.
  • Assist with maintaining compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by compliance programs and all policies, procedures, rules and regulations.
  • Provide support to Branch Manager in a variety of areas included but not limited to recruiting, retention, training and sales meetings.

Qualifications

Equivalent combination of education and experience is considered.

  • High Schools Diploma or Bachelor’s Degree (preferred) in related field or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.
  • Minimum of three (3) years of related experience is required. Real estate, mortgage or title experience is preferred.
  • Highly proficient in Microsoft Office (Excel, Word, Power Point, email).
  • Must have strong background in data visualization (i.e., create graphs, charts, and related forms of visual data for reports).
  • Excellent business communication skills and ability to multi-task are critical.
  • Accounting and/or bookkeeping experience helpful.
  • Strong organizational and interpersonal skills required.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

There Are No Additional Licenses And/or Certifications Required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

  • Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Limited travel to various worksites is required.

Hourly Pay Rate

$18.00 - $27.65

About Us

Berkshire Hathaway PenFed Realty, LLC is a full-service real estate brokerage firm with over 60 offices and 1,700 world-class sales professionals, offering complete service coverage in Virginia, Maryland, District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas markets. Founded in 2006, we are a wholly owned subsidiary of one of the country’s largest and most financially stable credit unions, PenFed. We are also one of the largest franchisees within the Berkshire Hathaway Home Services network. The Berkshire Hathaway HomeServices network stands among only a few organizations entrusted to use the storied Berkshire Hathaway name, a name representing strength, integrity, trust and universal respect. PenFed’s products, pricing, and financial stability coupled with the Berkshire Hathaway brand creates a powerful combination for growth within the residential real estate arena. With growth of over 900% in the past 5 years, PenFed Realty is recognized as one of the fastest growing real estate brokerage firms in the country.

Our mission is to recruit, retain, and support the most knowledgeable real estate agents in the industry so that we may ensure a smooth and hassle free home buying experience. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match and more.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Salary : $18 - $28

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at PenFed Credit Union

  • PenFed Credit Union Papillion, NE
  • Job Overview PenFed is hiring a (Remote) Engineer III, Hogan Applications associated with our Papillion, Omaha or Tysons, Virginia location. The primary pu... more
  • 13 Days Ago

  • PenFed Credit Union Ponte Vedra, FL
  • Job Overview PenFed is hiring a (Hybrid) Home Lending Processor I at our Jacksonville, Florida location. The primary purpose of this job is to provide deta... more
  • 13 Days Ago

  • PenFed Credit Union San Antonio, TX
  • Job Overview PenFed is hiring a SalesForce Administrator - Collections & Servicing to work onsite at our San Antonio, Texas service center. The Salesforce ... more
  • 13 Days Ago

  • PenFed Credit Union Mc Lean, VA
  • Overview Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team wor... more
  • 15 Days Ago


Not the job you're looking for? Here are some other Real Estate Agent Services Administrator jobs in the Berlin, MD area that may be a better fit.

  • The Bryant Group Real Estate Professionals Moyock, NC
  • Elevate Your Real Estate Career with The Bryant Group! Join The Bryant Group and unlock a world of limitless opportunities. We are dedicated to nurturing y... more
  • 19 Days Ago

  • Lonnie Bush Real Estate Virginia, VA
  • We’re searching for an ambitious, professional real estate sales buyer’s agent for an exciting opportunity with our team. You’ll be responsible for generat... more
  • 12 Days Ago

AI Assistant is available now!

Feel free to start your new journey!