What are the responsibilities and job description for the Development Operations Coordinator position at PenFed Credit Union?
Job Overview
The PenFed Foundation is hiring a (Hybrid) Development Operations Coordinator at our Tysons, Virginia location. The Development Operations Coordinator supports the efficiency and effectiveness of the development team through database management, gift processing, and operational coordination. This role ensures the integrity of donor data within Salesforce, facilitates timely and accurate gift acknowledgment, and provides administrative and logistical support for fundraising initiatives and board engagement. The coordinator plays a key role in maintaining organized processes, supporting strategic campaigns and enabling smooth day-to-day departmental operations.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
Qualifications
Equivalent combination of education and experience is considered.
This position will not supervise employees.
Licenses and Certifications
There Are No Additional Certifications Required.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*
Travel
Ability to travel to various worksites and be on call may is required.
Benefits
At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.
Our Purpose
Helping members achieve their dreams since 1935.
Pentagon Federal Credit Union (PenFed) is one of America's largest federal credit unions, serving 2.8 million members worldwide with $29 billion in assets. PenFed offers market-leading certificates, checking and savings, credit cards, personal loans, mortgages, auto loans, and a wide range of other financial services, always with members' interests in mind. PenFed is federally insured by the NCUA and is an Equal Housing Lender.
Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country.
With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.
The PenFed Foundation is hiring a (Hybrid) Development Operations Coordinator at our Tysons, Virginia location. The Development Operations Coordinator supports the efficiency and effectiveness of the development team through database management, gift processing, and operational coordination. This role ensures the integrity of donor data within Salesforce, facilitates timely and accurate gift acknowledgment, and provides administrative and logistical support for fundraising initiatives and board engagement. The coordinator plays a key role in maintaining organized processes, supporting strategic campaigns and enabling smooth day-to-day departmental operations.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
- Manage and maintain the Salesforce database, including accurate data entry, updates, reporting and data integrity monitoring.
- Oversee gift processing workflows, ensuring timely entry, acknowledgment, tracking and follow up of donations.
- Support development campaigns and fundraising initiatives through coordination of mailings, outreach logistics and related activities.
- Prepare high-quality board materials, including meeting packets, reports and presentations.
- Record and maintain accurate meeting minutes and support board processes to ensure efficient and well-organized meetings.
- Assist with invoicing, budget tracking, and internal financial documentation related to development activities.
- Provide administrative and operational support to the development team ensuring smooth workflows and effective communication.
- Collaborate with team members to improve reporting capabilities and overall operational efficiency.
- Perform additional duties as assigned to support departmental goals and priorities.
Qualifications
Equivalent combination of education and experience is considered.
- Bachelor's degree in nonprofit management, business administration or related field preferred
- 2-4 years of experience in nonprofit development, fundraising operations, database management or administrative support
- Experience working with CRM systems (Salesforce) and maintaining data integrity.
- Familiarity with gift processing, donor records and reporting
- Experience supporting invoicing and budget tracking preferred.
- Strong organizational skills with the ability to manage multiple projects and deadlines.
- High attention to detail and accuracy, especially with data entry and reporting
- Excellent written and verbal communication skills
- Experience using AI tools preferred.
This position will not supervise employees.
Licenses and Certifications
There Are No Additional Certifications Required.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*
Travel
Ability to travel to various worksites and be on call may is required.
Benefits
At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.
Our Purpose
Helping members achieve their dreams since 1935.
Pentagon Federal Credit Union (PenFed) is one of America's largest federal credit unions, serving 2.8 million members worldwide with $29 billion in assets. PenFed offers market-leading certificates, checking and savings, credit cards, personal loans, mortgages, auto loans, and a wide range of other financial services, always with members' interests in mind. PenFed is federally insured by the NCUA and is an Equal Housing Lender.
Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country.
With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.