What are the responsibilities and job description for the Business Controls Testing Analyst II position at PenFed Credit Union?
Job Overview
PenFed is hiring a (Hybrid) Business Controls Testing Analyst II at our San Antonio, Texas service center. The incumbent of this role will be responsible for executing software testing for PenFed's programs and/or systems that support product performance and business operations. Plans, creates and executes tests for release cycles. Reports defect during the testing, troubleshooting and analysis cycle that will result in quality testing. Works in a collaboration with internal and external partners to delivery timely feedback and ensure quality product and systems' performance. May perform regression testing and/or compliance review testing of processes affected by system enhancements and program releases. Ensures all activities are performed in compliance with applicable laws, regulations, policies and procedures.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
Equivalent combination of education and experience is considered.
This position will not supervise staff.
Licenses and Certifications
There Are No Additional Certifications Required.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*
Travel
Ability to travel to various worksites and be on-call may be required.
Benefits
At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.
Our Purpose
Helping members achieve their dreams since 1935.
Pentagon Federal Credit Union (PenFed) is one of America's largest federal credit unions, serving 2.8 million members worldwide with $29 billion in assets. PenFed offers market-leading certificates, checking and savings, credit cards, personal loans, mortgages, auto loans, and a wide range of other financial services, always with members' interests in mind. PenFed is federally insured by the NCUA and is an Equal Housing Lender.
Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country.
With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.
PenFed is hiring a (Hybrid) Business Controls Testing Analyst II at our San Antonio, Texas service center. The incumbent of this role will be responsible for executing software testing for PenFed's programs and/or systems that support product performance and business operations. Plans, creates and executes tests for release cycles. Reports defect during the testing, troubleshooting and analysis cycle that will result in quality testing. Works in a collaboration with internal and external partners to delivery timely feedback and ensure quality product and systems' performance. May perform regression testing and/or compliance review testing of processes affected by system enhancements and program releases. Ensures all activities are performed in compliance with applicable laws, regulations, policies and procedures.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
- Identify and manage existing and emerging risks that stem from business activities and the job role.
- Ensure risks associated with business activities are effectively identified, measured, monitored and controlled.
- Follow written risk and compliance policies and procedures for business activities.
- Collaborates with business subject matter experts to ensure maintenance and accuracy of updated business procedures within the project management environment.
- Creates robust test scenarios from a business end-user perspective to ensure updated, innovative and quality systems that are within compliance regulations.
- Executes tests and troubleshoots issues to identify the root cause of the resulting problem.
- Triages & reports system defects identified in the testing plan to appropriate stakeholders in IT.
- Provide an objective review of testing activities and results.
- Make applicable recommendations to deliver a superior product.
- Serves in an advisory capacity to internal staff and resolves escalated issues as they arise.
- Sets expectations on testing activities and adheres to timelines related to testing.
- Serves as a resources to less experienced team members.
Equivalent combination of education and experience is considered.
- Bachelor's Degree in Business or a related field is required.
- Minimum of five (5) years of progressively responsible experience in User Acceptance, QA, Smoke, Regression, BackEnd IT testing, or real estate loans (origination, processing, closing and funding) is required.
- Progressively responsible experience in mortgages controls, risk, or real estate loans (origination, processing, closing and funding) is required.
- Strong analytical skills and problem-solving skills.
- Proven ability to work in a fast-paced environment.
- Proven ability to balance multiple priorities, adapt to constantly changing business environment, work independently, drive projects to completion, and meet deadlines in a fast-paced environment.
- Demonstrate abilities in problem -solving and analysis identifies issues, analyzes information to assess root cause and relationships, risks, and potential risk responses. Proven ability to synthesize complex data into concise recommendations and reports to senior management.
This position will not supervise staff.
Licenses and Certifications
There Are No Additional Certifications Required.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*
Travel
Ability to travel to various worksites and be on-call may be required.
Benefits
At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.
Our Purpose
Helping members achieve their dreams since 1935.
Pentagon Federal Credit Union (PenFed) is one of America's largest federal credit unions, serving 2.8 million members worldwide with $29 billion in assets. PenFed offers market-leading certificates, checking and savings, credit cards, personal loans, mortgages, auto loans, and a wide range of other financial services, always with members' interests in mind. PenFed is federally insured by the NCUA and is an Equal Housing Lender.
Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country.
With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.