What are the responsibilities and job description for the Veterinary Scribe position at Pender Veterinary Centre?
Job Overview
The Veterinary Scribe provides dedicated administrative and workflow support to the veterinarian throughout the clinical day. This position is responsible for preparing patient records, maintaining accurate documentation, coordinating client communication, tracking diagnostics and follow-up items, and helping ensure efficient continuity of care before, during, and after appointments.
Responsibilities:
Appointment Support
- Review previous medical records and update Standards of Care (SOCs), vaccine/diagnostic history, and the Master Problem List (MPL).
- Enter visit charges, request medications, etc. as directed by the veterinarian.
- Prepare and submit radiology cases for specialist review.
- Assist with editing, correcting, and updating SOAP notes and other medical records throughout the day.
Post-Visit & Laboratory Management
- Prepare and send visit discharge summaries.
- Enter completed laboratory and diagnostic results into visit records.
- Track bloodwork, urinalysis, fecal, heartworm tests, cultures, biopsies, and other pending diagnostics.
- Communicate veterinarian-approved normal laboratory results to owners and document communication in the medical record.
- Upload clinical photographs to EzyVet for progress monitoring.
- Update the Master Problem List based on veterinarian-directed examination findings and laboratory results.
Client Communication & Administrative Support
- Monitor, transcribe, prioritize, and respond to incoming voicemail messages as appropriate.
- Coordinate appointments and scheduling.
- Complete veterinarian-directed post-visit client communication and follow-up.
- Send social-media/photo consent forms and organize approved patient photographs.
- Assist with development and distribution of client education materials.
- Track outstanding administrative, diagnostic, and client-communication tasks through completion.
Qualifications
- Excellent organization, communication, and time-management skills.
- Strong attention to detail and ability to organize tasks in a fast-paced environment.
- Comfortable working with veterinary electronic medical records, AI, and record/workflow tools.
- Ability to work independently and proactively identify outstanding tasks.
- Understanding of appropriate boundaries between administrative support and veterinary medical decision-making.
- Full-time role with some weeks requiring longer shifts or additional coverage, while others may have fewer hours. Candidates must be reliable, adaptable, and comfortable with a variable schedule. Work hours for ER scribe role can vary based on ER volume and the veterinarian’s schedule.
- 3 years in Veterinary or Medical hospital experience strongly preferred.
For ER-specific
Review incoming emergency patient histories and summarize pertinent findings for the veterinarian/SOAP.
- Document physical exam findings and create SOAP notes using AI-assisted tools.
- Enter laboratory and diagnostic orders and monitor send-out testing; flag important results for the veterinarian and/or client, including occasional after-hours monitoring. Track pending reference-laboratory results and ensure results are received, reviewed, and appropriately communicated.
- Submit radiographs and pathology samples to specialists
- Prepare discharge instructions for outpatient and hospitalized patients using AI.
- Order prescription medications.
- Set up hospitalization protocols and morning SOAP notes using hospital workflow software.
- Check on patients and review/summarize client communications from previous day(s), responding to messages as appropriate.
- Communicate with emergency clients regarding wait times, updates, and important information, serving as a liaison between the veterinarian and client.
- Assist during CPR codes by maintaining a chronological record, tracking 2-minute CPR cycles, and documenting medication administration times.
- Highly adaptable and comfortable managing multiple patients, clients, and tasks in an unpredictable sequence.
- 3 years experience in medicine, emergency/critical care, or medical scribing is strongly preferred.
Join our team as a Veterinary Scribe to contribute directly to high-quality animal care while advancing your expertise in veterinary medicine documentation!
Pay: $25.00 - $30.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $25 - $30