Electronic Funds Processing Specialist

Company Description

Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it. These guiding principles are Respect, Service, and Communerosity® and they’re woven throughout our culture.

PenAir is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $2.5 billion in assets, our purpose is to enhance the lives of those we serve in the Florida Panhandle, Southern Alabama, and Virginia.

Careers
Do you have a passion for helping others?
Currently, PenAir provides access to 14 convenient locations in Baldwin County, AL and Escambia, Santa Rosa, and Okaloosa Counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too. 

Join the team. You’ll fit right in.
Take control of your future by mapping out a career at PenAir. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air! Success looks different for everyone. Where will your journey take you? 

The PenAir difference.
Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.

Holistic Amenities:

• Up to $15K available for continuing education
• Student Loan Paydown
• Adoption Assistance Reimbursement
• Wellness Programs
• Gym membership reimbursement
• Formal Career Development Resources
• Financial Wellness Resources
• Purchase assistance with computers and fitness equipment.

Benefits Package Highlights:

• Generous PTO Plan—20 days for new hires
• Paid Maternal & Parental Leave
• Competitive Retirement Plan
• Competitive medical, dental & vision plans
• Company paid Telehealth services.
• Company paid Short Term Disability
• And more……….!

The starting pay for this role is $20.79/hour.

About the role:

Responsible for monitoring and processing various types of electronic transactions such as ACH, Share Draft, Return Cash Letters, Check 21, Fed Adjustments, Cash Advances, Incoming and Outgoing Wires. Balances and maintains various general ledger accounts and subsidiaries to ensure the accounts are in balance with the appropriate control totals as well as maintains required accounting documentation and support.

Major Duties and Responsibilities:

• Process files for various electronic funds including but not limited to Incoming/Outgoing Wires, Share Draft, Check 21, Return Cash Letter. Confirm daily drawdown files for but not limited to Bill Pay – PayRailz File, and RTP (Real Time Payments) Drawdown.
• Monitor GLs for outages and as needed, prepare supporting documentation for reconciliations and notify appropriate parties of discrepancies for error resolution. Proof GLs posted on voucher, check for clearing. Reconcile ACH Clearing and ACH Early Credits GL.
• Review and research disputes/adjustments related to ACH and Share Drafts to include stop payments, returned drafts drawn on other financial institutions, employee payroll wire request, cafeteria, accounts payable, Affidavits of loss and Unpresented Checks.
• Assist with Audit related issues, credit union and departmental projects. Compiles information, prepares various required reports, and ensures accurate and timely delivery of reports to appropriate department.
• Remain informed on rules/regulations and policy changes for the following: NACHA, NCUA, Federal Reserve, OFAC, BSA/MLA, Patriot Act, GAAP (Generally Accepted Accounting Principles), etc.
• Performs other jobs related duties as assigned.

Minimum Qualifications:

• Three years to five years of similar or related experience, including preparatory experience. 
• A two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours.
• A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

Other Skills:

• Routinely perform tasks in a shared work environment with minimal distractions. 
• Perform tasks effectively both independently and as part of a team. 
• Perform responsibilities with composure under stress of deadlines and requirements.
•  Effectively handle multiple, simultaneous, and changing priorities. 
• Strong member service focus, attention to detail and accuracy, and communication skills both written and verbal. 
• Ability to utilize knowledge and resources to effectively solve problems and make sound decisions. 
• Prioritize tasks and organize workflows to support effective time management.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.