Community Housekeeper

The Housekeeper is responsible for ensuring the cleanliness and presentation of residential units, common areas, offices, models, and clubhouses.  This role plays a key part in maintaining the overall appeal of the community and supporting resident satisfaction.

At PEM we are a national leader in investment and multifamily property management, committed to delivering exceptional living experiences in our communities.  We directly oversee each property to ensure this commitment is upheld and executed to our high standards. We value integrity, and excellence in service and we seek individual who share our passion for creating a clean, safe and welcoming communities.  

Key Responsibilities

Apartment Turnover and Cleaning

• Prepare units for new residents by thoroughly cleaning interior and exterior areas.
• Duties include but are not limited to:
  • Cleaning appliances, cabinets, counters, drawers, and floors.
  • Cleaning bathrooms: tubs, toilets, tiles, mirrors, and fixtures.
  • Dusting, vacuuming, and mopping throughout.
  • Washing windows, vent covers, light fixtures, and switch plates.
  • Cleaning washer and dryer units, including venting.
  • Replacing air filters as needed.

Daily Common Area Maintenance

• Maintain cleanliness of offices, models, clubhouses, and shared amenities.
• Routine tasks include:
  • Dusting furniture and fixtures.
  • Emptying trash.
  • Cleaning windows, floors, and entryways.
  • Removing cobwebs and straightening furniture.
  • Ensuring high standards in common areas to support resident retention.

General

• Report maintenance issues observed during cleaning duties.
• Maintain compliance with company policies and safety standards.
• Perform other cleaning or light maintenance tasks as assigned.
• This job description is not intended to be an exhaustive list of all duties.        
• Management may revise the job description at any time.  

Qualifications

Education & Experience

• High school diploma or GED preferred but not required.
• Prior experience in residential, hospitality, or commercial cleaning is a plus.

Skills & Competencies

• Attention to detail and high standards of cleanliness.
• Ability to work independently and as part of a team.
• Good time management and organizational skills.
• Commitment to customer service and quality.

Physical Requirements

• Must be able to stand, walk, and perform repetitive motions for extended periods.
• Ability to lift up to 50lbs and perform physical tasks such as bending, pushing, and pulling.
• Tolerance for working in various environmental conditions, including inside/outside units.

Work Environment

This position works onsite at multifamily residential properties. Standard work hours are Monday–Friday, with occasional weekend or evening shifts based on property needs.

Equal Opportunity Employer

PEM is an Equal Opportunity Employer. All employment decisions are made based on qualifications, merit, and business need without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.