Operations Supervisor, Refurb

ABOUT THE ROLE

The Operations Supervisor, Refurb is a hands-on position that will oversee the Refurb production operations in our Linden facility. This role will support the day-to-day activities to achieve company goals in safety, quality, output, delivery and cost. This individual will be responsible for all aspects of floor performance ranging from equipment availability to people performance. The ideal candidate is a process oriented individual with a can do attitude that can drive efficiency, consistency and continuous improvement in alignment with Peloton values.

YOUR DAILY IMPACT AT PELOTON

• Lead the day-to-day refurb team to achieve the company metrics of safety, productivity, efficiency, quality, and inventory targets
• Coordinate with planning and operational teams to align refurb plans with resources like staffing, parts, and capacity meet production targets and service levels
• Prepare and present performance metrics, including staffing levels, operational costs, inventory accuracy, and build-plan attainment.
• Oversee all aspects of material management and inventory control, ensuring precision and timeliness across warehousing, receiving, delivery, and handling
• Communicate with stakeholders to implement and identify process improvement and ensure commonality across the network
• Manage 5S and disciplines of the team and ensure a safe and organized working environment
• Ensure processes, procedures, and reporting methods following instructions and delivery schedule
• Responsible for the recruiting, hiring, training, and development of employees, including technicians, inventory specialists, and assembly associates
• Provide coaching, training, development, and feedback to the team, including service repairs

YOU BRING TO PELOTON

• 5 years of experience in manufacturing production management or assembly environments
• Experience leading, coaching, and developing teams of 30 people,including both full-time and seasonal staff)
• Practical experience using Enterprise Resource Planning (ERP) and Warehouse Management System (WMS)
• Proficiency in Microsoft Excel and/or Google Sheets for data tracking and reporting
• A problem-solving mindset with a focus on operational excellence
• Experience working high-volume, fast-paced production or manufacturing environments with established operational procedures and performance standards
• Strong sense of ownership with a hands-on, results oriented approach and a demonstrated bias for action
• Flexible availability to support operational needs, including evenings, weekends, holidays, and peak production periods as required
  
  

PHYSICAL REQUIREMENTS

This is primarily an active position, involving long periods of standing and lifting items weighing 30 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:Medical, dental and vision insurance Generous paid time off policyShort-term and long-term disabilityAccess to mental health services401k, tuition reimbursement and student loan paydown plansEmployee Stock Purchase PlanFertility and adoption support and up to 18 weeks of paid parental leave Child care and family care discountsFree access to Peloton Digital App and apparel and product discountsCommuter benefits and Citi Bike DiscountPet insurance and so much more!

Base Salary Range: $91,250 USD - $107,950 USD

ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.  If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com.

At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool. 

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address. 

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.