What are the responsibilities and job description for the Assistant Manager position at Pelham Loan Company?
Assistant Manager
Job Summary
Pelham Loan Company is seeking a motivated, customer-focused professional to join our team as an Assistant Manager. In this role you will build lasting customer relationships, originate and service consumer loans, collect payments, and deliver exceptional service every day. Just as important, you will help create a positive, energetic atmosphere where the team works hard and genuinely enjoys working together. The ideal candidate is dependable, personable, and able to thrive in a fast-paced environment while helping customers meet their financial needs.
Qualifications
· Previous experience in customer service, sales, collections, banking, finance, or lending is a strong plus.
· Friendly, dependable, and works well with others.
· Strong computer skills are a must.
· Ability to lead and motivate a small team effectively.
· Must be able to pass a background check. We are licensed and regulated by the Georgia Department of Banking and Finance.
Responsibilities
· Build and maintain strong relationships with new and existing customers.
· Assist customers with loan applications, renewals, and servicing.
· Conduct outbound collection and marketing calls to current and prospective customers.
· Process loan payments and cash transactions, and complete daily balancing accurately.
· Maintain customer accounts and ensure all documentation is complete and compliant.
· Perform data entry and keep customer records accurate and up to date.
· Address customer inquiries and resolve concerns professionally.
· Support day-to-day office operations, filing, and administrative duties as needed.
Benefits
· Competitive pay
· Paid time off
· Paid holidays
· Options for health insurance and 401(k) retirement plan
· Opportunities for advancement
· Supportive team environment
· Ongoing training and professional development
Join Pelham Loan Company and become part of a team dedicated to helping our customers and communities succeed.
Pelham Loan Company is an Equal Opportunity Employer.
Pay: From $17.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $17