What are the responsibilities and job description for the Server position at Pelato - Franklin?
Pelato is OPEN and CRANKING!
It's official! One of the most popular & most booked restaurants in downtown Nashville is now open in Franklin. Located in a standalone 9,000 sq foot space at the Cool Springs Galleria, Pelato offers Authentic Brooklyn Italian in an elevated casual, sharable small plate setting. Reservation requests are already flowing in, and this is a great opportunity to be a part of the opening team at one of the busiest restaurants in town!! Expect high volume, steady pay & hours, a culture of teamwork and high standards, and insane Italian food!!
We're looking for rockstars who can jump right in on one of the highest volume, most booked restaurants in the state. Check out our socials to see the vibe !
Position Summary
Pelato service staff thrive in a high paced environment where guest satisfaction & teamwork are at the center of the workday. Our service team keeps moving! Our culture puts core values like Excellence, Attention to Detail, Teamwork, and Salesmanship at the forefront of how we work alongside one another and for our guests. We only bring in team members who take it seriously, and embody "the best in the biz" mentality.
Responsibilities:
- Prepare room for dining by setting tables and service stations, condiments, napkins, service plates and utensils
- Adhering to sanitation, safety and alcohol beverage control policies
- Guide guests by presenting menu; offering cocktails; explaining the menu and flow of service; identifying appropriate wines; answering food preparation questions
- Stay updated on current menu choices, specialties and menu adjustments
- Communicate orders to bar and kitchen, including identifying guests' special dietary needs and special requests
- Actively running drinks from the bar and food from the kitchen as necessary
- Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
- Properly open and pour wine at the tableside
- Properly handle payment for all checks; delivering check and payment to host; appropriately securing correct change or credit card processing; returning change or credit card and signature slip to patrons
- Contribute to team effort by accomplishing related results as needed
- Perform basic cleaning tasks as needed or directed by Management
- Fill in for absent staff as needed
- Assist with Private Events as needed
- Adhere to grooming and appearance standards consistently
- Promptly address guest service issues and refer guests to management as necessary
Qualifications:
- Experience with Toast required
- Similar experience in upscale or elevated casual restaurant required
- Previous serving experience required
- Excellent oral communication skills required
- Positive interpersonal skills required
- Active TABC Servers Permit
Server top skills & proficiencies:
- Knowledge of Food Service Regulations
- Lifting
- Verbal and Written Communication
- Flexibility
- Basic Math
- Customer Service
- Resolve Conflict
- Teamwork
- Persistence
- Energy Level
- Salesmanship
- Professionalism
- Punctual
Job Types: Full-time, Part-time
Pay: $35.00 - $40.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid training
- Referral program
Work Location: In person
Salary : $35 - $40