Demo

Guest Service Associate, On Call

Peju Province Winery
Rutherford, CA Full Time
POSTED ON 4/5/2026
AVAILABLE BEFORE 6/3/2026

Come be a part of making every person's day bright and warm! Our Guest Service Associates are the first point of contact for guests. The position provides a warm welcome, provides information, ensures guests are taken care of with a sense of urgency, assists in selling/ displaying merchandise, escorts guest to counters, processes POS transactions and does this in a very fast paced environment. We invite individuals who possess a friendly, gracious and warm approach, and enjoy connecting and serving guests to apply and help us in create memorable moments for our guests.What You Will Do:

  • Greet guests with a smile, a warm welcoming and delightful manner. Share your knowledge about the winery, family history and educate them about the wines. Escort guests to tasting counters.
  • Create memorable moments for guests; be yourself, be engaging, and have fun.
  • Offer guests products and other purchasing opportunities. Share offers, experiences, clubs and special seated tasting at our Rutherford property.
  • Utilize POS registers and reservations systems to collect guest contact information and process purchases.
  • Work with a sense of urgency imperceptible to guests.
  • Work as a team player and assist in other duties needed to support the Tasting Room operation.
  • Consistently present yourself in a professional and polished manner.

Job Requirements:

  • Previous guest service experience in luxury retail, restaurant, or hotel guest service preferred.
  • Engaging presence and presentation skills, with the ability to respond spontaneously and entertain and educate guests; ability to present a fresh and personalized experience to every guest.
  • Positive and humble attitude; ability to work well independently as well as harmoniously with a team.
  • Experience with reservation system and POS software.
  • Ability to work weekends and holidays.
  • Ability to stand for long periods of time.
  • Must be 21 years of age

Pay: $22.00 - $24.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $22 - $24

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