*Equal Opportunity Employer Veterans/Disabled*

SUMMARY:

The Logistics & Trade Compliance Analyst provides day-to-day operational and administrative support to PEI-Genesis’ global logistics and trade compliance function. This role is execution-focused and service-oriented, supporting Sales, Product Management, Shipping & Receiving, and external customs brokers and freight forwarders.

The Analyst assists with shipment coordination, documentation, system updates, customer and broker correspondence, and compliance record maintenance. This position is designed for an individual who thrives in a structured support role, handling transactional work, follow-ups, and issue resolution rather than strategic development or program ownership.

EDUCATION & EXPERIENCE:

Required

• Associate’s or Bachelor’s degree in Supply Chain, Logistics, International Business, or related field — or equivalent work experience.
• 1–3 years of experience in logistics, shipping, customer service, or import/export support.
• Exposure to international shipping documents, freight processes, or trade compliance support.
• Proficiency in Microsoft Office (Outlook, Excel, Word).

Preferred:

• Experience working with ERP systems (Oracle, SAP, or similar).
• Prior interaction with customs brokers, freight forwarders, or carriers.
• Basic familiarity with trade compliance concepts (HTS, ECCN, EAR, ITAR, Incoterms).

ESSENTIAL TASKS AND RESPONSIBILITIES:

Trade Compliance & Documentation Support

• Prepare, review, and organize export and import documentation (commercial invoices, packing lists, AES data, certificates, broker forms).
• Assist with denied-party screening, customer classification support, and record maintenance.
• Maintain accurate HTS, ECCN, COO, and compliance data within internal systems.
• Support audits, internal reviews, and customer compliance requests by gathering documentation.
• Escalate potential compliance issues to management when identified.

Logistics & Shipment Support

• Track domestic and international shipments and communicate status updates to Sales, Product, and Operations.
• Serve as a daily point of contact for customs brokers and freight forwarders.
• Assist with freight invoice validation, documentation matching, and issue resolution.
• Monitor customs holds, delivery exceptions, and shipping discrepancies and coordinate corrective actions.
• Enter, update, and maintain shipment records in ERP and logistics systems.

Customer Service & Cross-Functional Support

• Respond to internal inquiries from Sales, Product, and Operations regarding shipments, documents, and customs status.
• Coordinate shipment requirements between customers, internal teams, and logistics partners.
• Support onboarding of new customers, lanes, and broker processes.
• Provide routine reporting and shipment visibility updates.

Administrative & Reporting Support

• Maintain organized, audit-ready import/export files and records.
• Assist with KPI tracking, freight reports, and compliance logs.
• Support preparation of documents for audits, government requests, and management reviews.
• Perform data entry, reconciliation, and transactional processing related to logistics and trade activities.

TECHNICAL & PROFESSIONAL COMPETENCIES:

• Working knowledge of shipping documentation and international logistics processes.
• Basic understanding of U.S. import/export compliance requirements.
• Strong organizational and follow-up skills.
• Proficiency with Outlook, Excel, and ERP systems.
• High attention to detail and data accuracy.
• Professional written and verbal communication skills.

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