Surgery Manager (Full-Time)

Job Title: Surgery Manager
Department: Spay/Neuter
Reports To: Director of Veterinary Medicine
FLSA Status: Exempt
Pay Rate: $65,000 Annually

Summary

The Surgery Manager is responsible for managing the surgery department including scheduling, hiring, training, and performance management of surgery veterinary technicians; maintaining administrative duties of the department; ensuring surgical flow for pets within the shelter; ensuring surgical capacity is maximized for surgery team; and ensuring efficiency and flow of daily operation in the surgery department. This position is responsible for achieving League goals and meeting financial responsibilities.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Medical Care & Surgery Flow Management:

• Maintain expectations regarding daily surgical flow:
  • Monitor lists for pets needing spay/neuter, other surgeries, and dentals to ensure timely surgery turnaround times.
  • Determine which days to schedule specific types of surgeries while ensuring shelter, foster, and public surgeries are completed in a timely manner.??
  • Notify director of any concerns moving an animal through surgery.
• Proactively anticipate daily operations of surgical team; problem solving when unexpected issues arise.
• Update and ensure compliance with Standard Operating Procedures and protocols in conjunction with the Director of Veterinary Medicine.
• Monitor shelter surgery lists, TNVR sign up, public surgery sign up, and veterinarian schedule. Anticipate how many surgeries can be completed each day and communicate with Pet Resources Coordinators and/or TNVR team in a timely manner if more surgeries should be scheduled.
• Work closely with all veterinarians.
• Perform induction, prepare patient for procedure, monitor pets under anesthesia, recover pets from anesthesia. Perform triage, phlebotomy, lab work, IV catheter placement, wound management/bandaging, fluid maintenance, injectable and oral medication administration. Perform dental radiographs and dental scaling.
• Prepare laboratory testing: CBC, chemistry panels, T4, urinalysis/fecal analysis, ear cytology, blood smears, facilitate outside lab work, etc.
• Demonstrate a high level of customer service with clients.
• Oversee surgical equipment, and timely report needs to the Director of Veterinary Medicine.
• Ensure drug log accuracy.
• Perform humane euthanasia when necessary.
• Maintain appropriate standard of care protocols regarding patient housing.

Staff & Volunteer Management:

• Train, supervise, and manage performance of surgery veterinary technicians and shelter veterinary technicians rotating through surgery.
• Responsible for recruiting, interviewing, and hiring candidates for employment.
• Responsible for placement, training, oversight, and performance management of volunteers in the absence of a volunteer lead. Support volunteer lead and completing this tasks.
• Communicate professionally and effectively with surgical team, Medical Services staff, management, and all PAARL departments.
• Maintain the monthly schedule for surgery technicians.
• Create and maintain a workplace conducive to high employee morale and output, ensuring positive working relationships between clients, doctors, staff in medical department and in other departments, and volunteers.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Certified Veterinary Technician (CVT) or combined education and/or experience working as a veterinary technician.
• Experience managing staff preferred.
• Experience working in an animal shelter environment preferred.
• Ability to lead and direct veterinary technicians.
• Ability to work independently and effectively with managers, directors, staff, and volunteers to accomplish daily tasks as well as strategic plans and contribute effectively as part of a team.
• Compassion for animals, concern for their welfare, and an ability to handle the physical and emotional aspect of work in an animal shelter environment, including euthanasia.
• Working knowledge of Microsoft Office required.
• Willing to stay at the shelter during a hurricane or other disaster.
• Willing to work weekends if necessary.
• Willing to attend organizational events.
• Bilingual preferred.

Physical Demands

The physical demands described here are representative of those that must met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• While performing the duties of this job, the employee is consistently required to stand, move, and kneel or crouch. In addition, the employee is constantly required to speak, hear, and use hands for grasping, reaching and other operative tasks. The employee is required to stand and sit frequently. The employee will also be required to bend neck and twist body. The employee will be required to consistently lift an animate or stationary object of up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• While performing the duties of this job, the employee is frequently exposed to an indoor office environment as well as outdoor weather conditions. The employee is frequently exposed to animal odors and animal fur.While perform
• The noise level in the work environment is usually moderate to loud.
• Potential for exposure to zoonotic diseases, dangerous and fractious animals, hazardous chemicals, anesthetics, and sharp objects.
• Field conditions may be encountered.