What are the responsibilities and job description for the DIRECTOR OF CLIENT SERVICES position at Pegasus Logistics Group?
Job Profile Summary: Directs all aspects of an organization's logistics management function to control, deliver, and distribute products and materials to the destination. Major Duties and Responsibilities: Leads the execution of an overall strategy, metrics, and processes to deploy an optimized logistic network and operations. Oversees critical and related inventory, distribution, and transportation functions that support the achievement of organizational goals and KPI's for product delivery and customer satisfaction. Establishes governance and quality auditing processes to monitor vendor performance and drive continuous improvement. Utilizes analytics to monitor and measure performance, identify problems in operations, and achieve high performance at optimal cost. Comply with the requirements of the company’s Quality Management System. Required Skills, Experience, and Education: Bachelor’s degree 5 years of managerial experience 7 years freight forwarding experience Excellent verbal and written communication skills Desired Skills, Experience, and Education: Must be confident, team-oriented, and enjoy working in a fast-paced environment Intermediate to advanced level of experience with Excel Strong problem-solving and decision-making ability Self-managed and highly motivated Displays integrity, reliability, empathy, and a strong work ethic Results-oriented; Displays sense of urgency Proficient in systems, routing, accruals, WIPS, and tracking Physical Requirements: Remain in a stationary/seated position for an extended period. Regularly required to operate a computer, telephone, keyboard, and other office machinery. Specific vision abilities required by this job include close vision requirements due to computer work. The ability to hear, understand, and distinguish speech and/or other sounds. Pegasus Logistics Group is breaking the mold and we want employees as passionate and diverse as we are. Pegasus Logistics Group is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. Our Work Experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference.
