Shift Lead - Palo Alto

Perk up your career with a bold new opportunity at Peet’s Coffee! We’re seeking passionate people to join our team as Shift Leads.

Do you want to work with curious, authentic, and passionate people who care deeply about coffee, customers, and the continuous pursuit of better – if so, apply today!

What Will Fill Your Cup

Competitive Pay, Perks & Benefits:

• Medical, dental and vision benefit options available.
• Paid vacation (accrual following completion of 4 months of employment).
• Free coffee/tea beverages and fresh baked goods as well as an employee discount.
• 401k with generous matching (must be 18 years old to qualify for 401k).
• Employee Assistance program including useful resources for all employees.
• Flexible part-time schedule.
• The pay scale for this position is between $22.50 and $23.00 per hour. The specific hourly wage offered may fall anywhere within this range and will depend on factors including, but not limited to, local wage requirements, years of experience, and skills and abilities. Additionally, employees may earn an estimated average of $3.00 to $6.00 per hour in cash and electronic tips.
  
  

Growth With Us: We believe careers are crafted. Whether you’re driven by people, process or purpose – Peet’s is a place where your growth journey can thrive – grow with us. Tuition scholarship opportunities with Oregon State University E Campus.

Purposeful Work: At Peet’s, we are committed to improving conditions in coffee communities around the world. With Enveritas, our non-profit partner, we work to assess and improve conditions on the farms where we source our coffees.

What Makes You Successful

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service - all while maintaining a clean and welcoming coffeebar.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.
• Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.
• Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly.
  
  

Minimum Qualifications

WHAT YOU WILL BRING

• 1 year experience working in a leadership role and/or directing the work of others.
• 1 year experience with POS/cash handling responsibilities in related industry.
• Shift Leads are required to maintain a schedule availability of a minimum of three days a week or more that must also meet business needs (business needs can include early mornings, evenings, weekends, nights and/or holidays).
• Must be legally eligible to work in the country where this job is located.
• Must be able to comply with Peet's Employment of Minors policies and work with, among and/or direct the work of minors
• Must be at least 18 years of age or older.
• Perform various physical tasks during the work shift. (See Physical Requirements)
  
  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business. To view the complete job description, which includes the essential duties for this role: Shift Lead Job Description

At Peet’s, we believe in creating an inclusive workplace where everyone feels welcome. We are proud to be an Equal Opportunity Employer. We welcome qualified applicants of all backgrounds and do not discriminate based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, gender identity, citizenship status, disability, genetic information, uniform service, veteran status, or any other category protected under federal, state, or local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local ordinances.

Peet’s is also committed to providing reasonable accommodation to job applicants with disabilities throughout the hiring process. If you need assistance or accommodation, please contact employeerelations@peets.com.

Brew Something Great Together: At Peet’s, we don’t just make coffee - we make community. Join a company that values coffee, culture, and continuous growth. Sound like your perfect blend? Apply today and start crafting your career at Peet’s.