MAR (Medication Assisted Recovery) Program Manager

MAR Program Manager: PEER Services (peerservices.org) is a leading nonprofit provider of community- based substance use prevention and treatment services for Evanston, Maine, New Trier, Niles and Northfield Townships, and the north side of Chicago. As a licensed treatment provider since 1975, we have transformed the lives of thousands of teens and adults and helped them open the door to a healthier, brighter future.

The Clinical Manager is a member of the Leadership Team and reports to the Medication Assistance Recovery Director. The Clinical Manager is responsible for overseeing the delivery of high-quality therapeutic Services. The role blends with clinical supervision and administrative duties, playing a key part in staff development, client care, compliance, and program management. The clinical manager carries a caseload of 25% and can be adjusted based on the needs of the program.

Performance Standards

• Perform all duties and demonstrate behaviors and attitudes consistent with PEER Services’ Mission and Core Values.
• Continually participate in building and maintaining positive working relationships through effective communication, performance improvement and teamwork efforts.
• Accomplish individual and team goals and objectives established by supervisor based on prior performance evaluation.

Job Duties

· Provide clinical supervision, case consultations, and support to therapists and counselors.

• In collaboration with the leadership team, play a key role in the overall development, strategic planning, service delivery, operational and financial management of the agency.
• Monitor clinical documentation for accuracy, completeness and compliance with licensing and accreditation standards.
• Provide administrative and clinical leadership and guidance to staff to develop and support the provision of services.
• Build and maintain strong, collaborative working relationships with PEER staff.
• Ensure that therapeutic services align with evidence-based practices and ethical guidelines.
• Evaluate the need for additional services, staffing, training, and other support to fulfill agency and program needs.
• Lead clinical meetings, review treatment plans, and oversee crisis intervention procedures.
• Provide performance feedback and support to staff, and complete staff performance evaluations.
• Deploy resources efficiently and effectively to meet organizational and program goals, working with staff to balance workload and effort.
• In collaboration with the MAR Director, identify and develop partner and referral relationships, build and maintain strong working relationships with external partners.
• Monitor program metrics and outcomes; generate reports for internal and external stakeholders.
• Recriut, train and evaluate clinical staff; provide coaching and performance feedback.

· Collaborate with the leadership team to develop and implement clinical policies, procedures and program improvements.

• Coordinate staff schedule and ensure adequate coverage for MAR program.

· Participate in strategic planning and development for SUD services.

Compliance & Quality Insurance

• Ensure adherence to all applicable laws, licensing requirements (e.g., HIPPA, state boards), and ethical standards.
• Implement and maintain quality assurance programs for client care and clinical operations.
• Address client concerns and complaints promptly and professionally.
• Facilitate audits, licensure reviews and accreditation processes.

Classification, Compensation, Work Schedule, and Benefits:

· This is a regular, full-time, exempt, 40 hours per week position.

· Compensation is $60K-$76K annually, dependent on experience and qualifications.

· Work hours will be based on the needs of the program and staff availability.

· Benefits include comprehensive health (medical, dental and vision) coverage; 13 paid holidays; accrued vacation, sick and personal time; time off for birthday; professional development trainings; and employee discounts through ADP.

Qualifications

• Master’s degree in counseling, social work, family therapy, psychology or related field and licensed in Illinois as a Clinical Psychologist, LMFT, LCPC, or LCSW.
• CADC, CMADC or CSADC Certification preferred.
• Minimum 2-5 years of clinical experience, with at least 2 years of supervisory or managerial experience preferred.
• Ability to work on multiple projects simultaneously, to set priorities and meet deadlines.
• Experience managing clinicians at all levels including recent graduates and interns.
• Demonstrated knowledge of Rule 2060.
• Demonstrated familiarity with billing software, MIS systems and Electronic Health Records.
• Experience in individual and group therapy modalities.
• Demonstrated familiarity with The Joint Commission a plus.
• Strong knowledge of clinical documentation standards and evidence-based treatment approaches.

Characteristics

• Self-starter and ability work independently and with a team.
• Good time management, organizational, interpersonal, and written skills.
• Attention to detail with good analytical and problem-solving skills.
• Discrete and ability to maintain confidentiality, use good judgement and sensitivity.
• Professional demeanor and role model for other staff.
• Customer oriented and ability to communicate effectively and positively.
• Confident, collegial, and direct.

Job Type: Full-time

Pay: $60,000.00 - $76,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $60,000 - $76,000