PRN Front Desk / MA

Job Summary

We are seeking a person who can serve as a PRN Front Desk / Medical Assistant (MA) to join our outpatient pediatric clinic a flexible, as-needed basis. In this role, you will serve as the first point of contact for patients and visitors, providing customer service while supporting clinical staff with both administrative and clinical tasks, depending on coverage needs. The position offers an opportunity to utilize both front desk and MA experience in a positive clinical environment.

Responsibilities

• Manage check-in and check-out procedures.
• Schedule appointments using electronic health record (EHR) system.
• Collect patient information, verify insurance coverage, and process payments.
• Maintain confidentiality of patient information in accordance with HIPAA regulations and clinic policies.
• Handle phone communication professionally, scheduling appointments, answer inquiries, and direct calls appropriately with phone etiquette.
• Support administrative tasks such as fax management, EHR information input, inventory management of supplies, and maintaining a clean and organized front desk area.
• In MA role, assist clinical staff with pediatric patient vitals and rooming, administering shots, and other standard MA clinical related tasks.

Experience

• Prior experience working in a medical office environment and clinical setting.
• Prior experience and familiarity with EMR/EHR systems.
• Excellent customer service skills with the ability to communicate effectively with diverse patient populations.
• Knowledge of medical terminology, health information management practices, and clinical confidentiality policies.
• Previous clerical experience involving appointment scheduling, filing, documentation review, and phone communication.
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.

Pay: $17.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Free parking

Work Location: In person

Salary : $17 - $20