What are the responsibilities and job description for the Patient Services Coordinator position at Pediatric Therapies Hawaii?
Join Our Pediatric Therapy ‘Ohana!
Are you passionate about helping kids? Looking for a fast-paced, supportive, and fun work environment where you can make a real impact?
Pediatric Therapies Hawai‘i is a growing outpatient pediatric therapy practice on Maui, providing Physical, Occupational, and ABA Therapy services to children of all ages and abilities. We’re looking for a full-time Patient Services Coordinator to be the friendly face and organizational backbone of our clinic.
The starting wage for this position is $20 per hour. You will be eligible for a pay review and possible $2 wage increase after 30 days of employment, provided you are meeting performance expectations and remain in good standing with the company.
- This is a Full-time, in-person position
- The shift is Monday-Friday from 7:30am - 4:30pm, one hour lunch
Responsibilities:
- Greet patients and families with professionalism and warmth
- Answer and direct multi-line phone calls
- Complete new patient intake and schedule therapy appointments
- Manage multiple therapist calendars
- File documents and maintain electronic records accurately
- Send and receive faxes, process medical records requests
- Assist with insurance verifications and authorizations (as needed)
- Maintain a clean and organized front office space
- Collaborate with clinicians and administrative staff daily
- Assist with other administrative duties as assigned
Requirements:
- Multitasking in a fast-paced environment is required
- Strong organizational and time management skills
- Excellent communication and customer service abilities
- Tech-savvy and quick to learn new systems
- Front desk or scheduling experience preferred (especially in medical/therapy settings)
- High school diploma or equivalent required
- A smiley face and positive attitude
What We Offer:
- 100% employer-paid medical, dental, and vision insurance
- Paid time off (PTO) and paid holidays
- 401(k) with employer match
- Ongoing training and career development opportunities
- A purpose-driven, team-oriented work environment rooted in positivity and collaboration
About Us:
Pediatric Therapies Hawai‘i is a therapist-owned, locally operated pediatric clinic serving children across Maui. We currently offer Physical, Occupational, and ABA therapy in a welcoming, family-centered setting. Our mission is to support every keiki in reaching their fullest potential while fostering a team culture built on integrity, excellence, and aloha.
Apply Today!
If you're organized, friendly, and excited to be part of something meaningful, apply now and become part of our Pediatric Therapies Hawai‘i ‘ohana!
Visit PediatricTherapiesHawaii.com to learn more.
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- This position requires a criminal background check. Are you willing and able to successfully pass a background check as part of the hiring process?
Experience:
- front desk, reception, or scheduling: 1 year (Preferred)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Wailuku, HI 96793 (Required)
Work Location: In person
Salary : $20