Area Manager

Pediatric Home Service is a leader in home health care, we are committed to taking care of the child! PHS has been committed to providing state-of-the-art home medical equipment, supplies, clinical respiratory care and enteral nutrition services since 1987. We are looking for an experienced leader in home health care who will be responsible for the overall direction of all customer-facing departments.

• Position: Area Manager
• Location: Kansas, KS
• Hours: Monday-Friday,(8a-5p)
  • In office, on call as needed

THE ROLE:

The Area Manager oversees all customer-facing and operational activities to ensure high-quality patient care and effective team performance. This includes managing staff hiring, training, and development; coordinating patient services; and resolving issues with patients, families, and internal teams. The role involves preparing reports, budgets, and improvement plans, collaborating with leadership on strategic goals, and maintaining compliance with professional standards. Additionally, the manager negotiates with vendors, manages facility needs, and implements workflows and training programs to support continuous improvement in pediatric home health and DME service.

• Lead day-to-day operations for area branches, ensuring efficient service delivery and patient care in accordance with physician orders, company policies, and professional standards.

• Oversee all customer-facing and enabling staff across area locations.

• Partner with Regional VP to meet/exceed P&L goals, budgets, and financial targets.

• Analyze KPIs and financial statements to drive operational improvements and cost control.

• Resolve escalated patient/family concerns while ensuring outstanding customer satisfaction.

• Build and maintain strong relationships with referral sources and provider agencies.

• Collaborate with caregivers and clinical staff to align on home medical equipment and services (RT, CN, PHAR/IV).

• Foster a culture of accountability, teamwork, and continuous improvement.

• Set clear goals, conduct regular performance reviews, and develop staff.

• Champion quality improvement initiatives to enhance care and operational efficiency.

• Travel within assigned area as needed.

Supervisory Responsibilities:

• Interviewing, hiring, and onboarding new team members

• Providing training, coaching, and ongoing development

• Planning, assigning, and monitoring daily work activities

• Conducting performance evaluations and giving feedback

• Recognizing and rewarding strong performance

• Addressing concerns, resolving issues, and handling corrective actions when needed

QUALIFICATIONS:

• Bachelor’s degree in healthcare, business, or related field (or equivalent experience).

• 7 years of progressive leadership experience in home health, DME, or related healthcare operations.

• Proven ability to manage P&L, budgets, and KPIs.

• Strong leadership skills with experience managing multi-site teams.

• Exceptional problem-solving, customer service, and communication abilities.

• Ability to thrive in a fast-paced, mission-driven environment

THE COMPANY:

Pediatric Home Service is a pediatric home health agency that has provided high-quality DME and nursing services to medically fragile children since 1990. Our services allow our clients to remain and thrive in their homes, schools, and communities. The majority of the clients we serve are age’s birth through 21 years old and have a variety of technologies that might include a trach, ventilator or g-tube.

BENEFITS:

• Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
• 401(k) Matching to help secure your future
• Tuition Reimbursement to support your educational and professional growth
• Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
• A supportive and fulfilling work environment where your contributions directly impact children’s health and well-being

Interested candidates should apply online at http://www.phscareers.com.

We look forward to learning more about you and the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.