What are the responsibilities and job description for the Medical Administrative Assistant position at Pediatric Behavioral Health Solutions?
Medical Administrative Assistant
Pediatric Behavioral Health Solutions (PBHS)
Leesburg, Virginia
Pay: $18.00-$20.00 per hour
Position Type: Full-time
Schedule: Monday–Thursday
About Our Practice
Pediatric Behavioral Health Solutions (PBHS) is a growing pediatric and adolescent mental health practice dedicated to helping children and teens thrive. We provide mental health evaluations, diagnosis, and medication management, with therapy services expanding within the practice.
We are seeking a dependable, organized, and personable Medical Administrative Assistant to support daily office operations and help create a welcoming experience for our patients and their families.
Schedule
- Monday–Wednesday: 9:00 AM–5:15 PM
- Thursday: 9:00 AM–7:00 PM, with some flexibility
- No regular Friday hours
Responsibilities
- Answer incoming phone calls, text messages, and patient inquiries professionally and promptly.
- Schedule, confirm, and coordinate patient appointments.
- Assist families with intake paperwork, patient portal access, and appointment reminders.
- Help coordinate insurance information, eligibility verification, and billing-related questions.
- Maintain accurate patient records and ensure required documentation is completed.
- Manage administrative tasks through electronic health records and patient communication platforms.
- Coordinate scheduling for medication management and therapy services.
- Maintain a welcoming, organized, and professional office environment.
- Protect patient privacy and comply with HIPAA requirements.
- Assist with general administrative duties and support the continued growth of the practice.
Qualifications
- Previous medical office or healthcare administrative experience is highly desired.
- Experience with electronic health records, appointment scheduling, and insurance verification is a plus.
- Excellent communication, organizational, and customer service skills.
- Strong attention to detail and the ability to manage multiple priorities.
- Comfortable using computers, email, scheduling systems, and electronic records.
- Professional, dependable, proactive, and compassionate when communicating with children, adolescents, parents, and families.
- Ability to work independently while maintaining confidentiality and professionalism.
The Ideal Candidate
We are looking for someone who takes pride in being organized, follows through on responsibilities, communicates effectively, and anticipates the needs of a busy medical practice. The front office is often the first point of contact for families seeking mental health care, and we value someone who can make each interaction feel welcoming, respectful, and supportive.
Compensation
- $18.00-20.00 per hour
- Consistent Monday–Thursday schedule
- Opportunity to contribute to a growing pediatric behavioral health practice
How to Apply
Interested candidates should email their resume and a brief introduction outlining their relevant experience and interest in the position to katiegeaneas@gmail.com.
Pay: $18.00 - $20.00 per hour
Work Location: In person
Salary : $18 - $20