What are the responsibilities and job description for the Senior Account Manager position at Peddler?
About Peddler
Peddler is building the next generation of urban delivery.
We operate a fast-growing, fully electric last-mile logistics network built for modern cities and modern commerce. As traditional delivery models come under pressure from rising costs, stricter city regulations, and growing demand for speed and flexibility, we are building the infrastructure that retailers, brands, and e-commerce platforms need.
From our urban hubs, we help leading retail chains, globally recognised brands, and high-growth commercial partners move goods through cities faster, cleaner, and more efficiently. We combine urban hubs, electric fleets, and technology-driven logistics to move goods through cities faster, cleaner, and more efficiently.
Joining Peddler means joining a company with real growth ambitions in a market that is ripe for disruption. This is an opportunity to help shape the future of urban logistics, not just work around the edges of it.
About the role
We’re seeking a Senior Account Manager who can deepen strategic client relationships while driving new commercial opportunities. This senior role calls for someone with strong expertise in account management, business development, and solution selling. You’ll manage key client partnerships, uncover growth potential, and translate customer needs into impactful, commercially successful solutions.
Working closely with teams across operations, customer success, and marketing, you’ll play an active role in shaping Peddler’s continued growth. This position is ideal for a commercially minded, proactive professional who thrives in a dynamic environment and takes full ownership of results.
Your key responsibilities will include:
Manage and grow a portfolio of strategic accounts across retail, advertising, hospitality, and related sectors
Build trusted relationships with key decision-makers and senior stakeholders
Identify upsell, cross-sell, and account expansion opportunities
Lead new business opportunities from prospecting and pitch through to negotiation and close
Develop tailored commercial proposals, account plans, and review materials
Work closely with operations and customer-facing teams to ensure strong delivery and long-term client satisfaction
Monitor market developments, customer needs, and competitor activity to identify commercial opportunities
Represent Peddler in client meetings, trade events, and relevant industry settings
Deliver against revenue, growth, and commercial performance targets
5 years of experience in account management, sales, or business development.
Proven track record of managing and growing B2B client relationships.
Experience working with retail, advertising, or hospitality clients is a strong advantage.
Strong commercial mindset with excellent negotiation and closing skills.
Confident communicator with strong interpersonal and presentation skills.
Able to work independently, manage multiple priorities, and deliver results.
Proactive, strategic, and relationship-driven approach.
Fluent in English.
What you bring
Deep understanding of client needs and market dynamics.
Ability to build long-term partnerships based on trust and value.
Strong analytical skills and comfort working with targets and reporting.
High level of ownership and accountability.
A collaborative mindset and hands-on attitude.
What we offer
A key commercial role within a fast-growing company
The opportunity to work with well-known brands and strategic partners
A dynamic environment with short lines of communication and real ownership