What are the responsibilities and job description for the Parts Counter Associate position at Pedder CDR J of Poway?
The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are – Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR J of Poway.
We pride ourselves in having a great work environment that translates to a great customer service experience.
The Parts Associate organizes, distributes, and controls the flow of parts to the various areas of the department in a timely, efficient and correct manner. The associate will also ensure that overall operations are kept efficient and uniform.
Requirements:Responsibilities
- Enters sales orders, stocks showroom, pull orders, and handle occasional warranty administration of parts
- Assists with regular parts department inventories and selection of parts for returns.
- Assists with all paperwork relating to damages/shortages and vendor returns.
- Sets up orders for daily shipment, delivery, or pickup.
- Assists Service Technicians in selecting parts needed for repairs in process.
- Notifies the service desk and the customer that ordered parts have been received.
- Ensures that before parts can be charged out, the technician presents a repair order.
Qualifications
- Good interpersonal skills to deal effectively with customers and employees
- Familiar with purchase orders, sales, and shipping
- Ability to read and understand technical information
- Strong communication skills to explain part information to customers and associates
