What are the responsibilities and job description for the Automotive Service Advisor position at Pedder CDR J of Poway?
Description
The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are – Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR J of Poway.
We pride ourselves in having a great work environment that translates to a great customer service experience.
The Service Advisor role is highly customer-centric and is responsible for consulting customers on what is needed to repair and maintain their vehicles.
Requirements
Responsibilities
- Advises customers on necessary and recommended services.
- Offers additional services and repairs to customers.
- Creates a cost estimate to repair the vehicle to the condition specified by the customer.
- Thoroughly explains necessary work and estimated cost for that work.
- Meets and exceeds dealership's standards for customer satisfaction and shop hours produced.
Qualifications
- Willing to learn about automobiles and auto repair
- Ability to work independently and be self-motivated
- Take-charge customer focused attitude focused on outcomes and high satisfaction
- Strong organization skills, able to multitask, and can manage time to meet frequently changing deadlines in a fast-paced environment
Salary : $66,000 - $120,000
